Cozy Comfort Plus

Heating & Air Conditioning
Toronto ON M3K 2B5
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Reviews for Cozy Comfort Plus

Average customer rating:
9.4 10 (486 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Gas fireplace

I have been working on replacing my corner wood burning fireplace with a gas fireplace for a few months. I contacted and met with 2-3 stores but never felt looked after. I then went into cozy comfort and knew within a couple days I was at the right place. I had concerns about the installation so they sent an installer to my home to look at all the challenges. He did many measurements and even went onto my roof to determine the viability of using my chimney which was important to design of my home. Upon installation day they were respectful of their environment, and communicated throughout the process. It was amazing that at the end of the day I could push a button and enjoy my beautiful new fireplace. The whole process took less then 3 weeks. Thank you cozy comfort.

Approximate cost of services:
$5,950.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

It's my pleasure to have you as a client. Welcome to Cozy's loyal's customer club.
Brian Kar
President

Melanie in Toronto
Melanie in Toronto
1 review Toronto, ON
10/10

Great service, easy and friendly

Cozy Comfort services my air con and furnace a few years ago, they were friendly and prompt and now that I’m a new house I’ve scheduled them again, thanks guys!

Approximate cost of services:
$470.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for supporting Cozy for the past years.
Brian Kar
President

Elisa
Elisa
12 reviews Richmond Hill, ON
10/10

Excellent service

I had called several companies besides Cozy Comfort but no one seemed to answer . In the end I had 3 come to my home and make their various recommendations re our 30 year old Gas Fireplace . It still worked and my husband was against replacing it but I was worried and figured we were on borrowed time , plus I needed an update and was tired of looking at it . Clearly the previous home owner had done zero maintenance or upkeep .
Brian came to my home the same day I called . He took his time and explained all my options to me , including what each model would look like and how it would or would not fit my family's lifestyle and/or needs.
He was very courteous and I did not feel pressured to buy . Even when I called him over 1 week later ( lost his business card ) he was enthusiastic and understanding .
There was no waiting time as the same week I ordered the work to be done , his workers showed up. I loved that I did not have to wait .
Hamid and Mohammed were polite , friendly and very very fast . They were able to remove my old fireplace , cut my brick ( masonry ) and install my new one in 2 hours . I was shocked . Hamid especially was very helpful, explaining every step of the way what he was doing . I will always use these guys for any future projects and recommend them to everyone .

Approximate cost of services:
$4,200.00
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Company Response

Thank you Elisa for your business and the review. Your words means a lot to us. Welcome to Cozy's loyalty club.
Brian Kar
President

Barbara Griesdale from Toronto
Barbara Griesdale from Toronto
3 reviews Toronto, ON
10/10

Inspection and Service of Gas fireplace

In the fall of 2015, Cozy Comfort installed a gas unit and fireplace in my home. I was very satisfied, and I’ve been extremely happy with the service they have provided since then. Recently I had some concerns with the fireplace. When I called, they told what to do to ensure that it was safe, and sent Mory over to inspect it. He resolved the issue quickly and efficiently. He patiently answered all my questions, and made a couple of adjustments to help me avoid the problem in the future.
I would strongly recommend Cozy Comfort.

Approximate cost of services:
$140.00
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Company Response

Thank you Barbara for your time in writing the review about Cozy. It's our pleasure to have you in our VIP's team.
Brian Kar
President

Dean in Markham
Dean in Markham
1 review Markham, ON
10/10

Gas Fireplace

We had a wood burning fire place with an unusual size which we wanted to convert to natural gas. Was a most difficult task but Brian did not give up spending considerable time until he found a satisfactory solution

Approximate cost of services:
$0.00
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Company Response

Hi Dean,
I remember and glad I found a way to do it. It was my pleasure to get it done. Your friendly attitude made this job easier to be done.
Welcome to our VIP club.
Brian Kar
President

Jason in Toronto
Jason in Toronto
5 reviews Toronto, ON
7/10

Good Process

I had them in to replace the furnace and water heater. The service was on time and great. Every season they call and come to service the units which is nice to have so I don't have to think about it.

Approximate cost of services:
$6,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Jason for your nice comments.
Brian Kar
President

Franceen in Toronto
Franceen in Toronto
1 review Toronto, ON
10/10

Maintenance of Furnace, Air Conditioner and Media Air Cleaner

I am pleased to recommend Cozy Comfort Plus to anyone who may be in the market for new heating and/or cooling equipment at home and subsequent maintenance service. I am impressed with the high standard and efficiency of the Lennox products sold by the Company. As a home owner, I appreciate knowing that my appliances are well maintained throughout the year. For the past five years, Mory, the technician, has provided exceptional service. He is always pleasant and courteous, answers any questions I may have about my appliances, arrives on time, and takes pride in performing a thorough inspection of my furnace, central air conditioner and media air cleaner.

Approximate cost of services:
$290.00
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Company Response

Thank you for your nice comments, your words worth a million dollar to us. Thank you for your full support.
Brian Kar
President

Martin in Toronto
Martin in Toronto
2 reviews Toronto, ON
10/10

Air Conditioner Install

I used Cozy Comfort to install a new central air conditioner for my home and everything went smoothly. There were no problems and the service was professional and friendly. I am sure they will be there for me if something does come up. I would recommend them to a friend, neighbour or family member with no hesitation. Thank you!

Approximate cost of services:
$1,000.00
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Company Response

Thank you Mike for the review, we will be here always. Welcome to our VIP member's team.
Brian Kar
President

Private User
Private User
Private User reviews Toronto, ON
10/10

AC service

My AC was not working at the beginning of the summer this year. I called Cozy Comfort, who installed the unit years ago, and they quoted me the best price for coming to inspect and potentially repair it. They told me what the most likely cause was (leak in the coil) and what it would cost to replace. They were right. They fixed it for the price quoted. They did a very professional job and cleaned up very well. I'mm 100% satisfied with the service and will definitely use them again.

Approximate cost of services:
$1,600.00
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Company Response

Thank you so much for put your feeling in writing so everyone can see. We appropriate your business very much. Welcome to be a VIP client

Jacqueline in Toronto
Jacqueline in Toronto
1 review Toronto, ON
8/10

Great experience

We have had some hiccups, moving into a new house with a faulty furnace. Cozy Comfort was helpful along the way and the owner Brian was particularly understanding of issues. Sean for Customer Service was especially courteous and accommodating. Recommend Cozy Comfort. Thanks for the service.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for recommending us to others. It's our pleasure to have you as a happy client.
Brian Kar
President

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy Comfort Plus

Cozy Comfort Plus sells, installs and services heating Ventilation, Fireplaces and Air Conditioning and Heat Pump products. Along with all the major manufacturers, Cozy Comfort Plus is authorized by the Carrier, Lennox, Napoleon, Regency, Valor, Mitsubishi, Dimplex, Amantii, Corporations to sell and service all HVAC and Fireplace products. Stretching from the neighborhoods of Oshawa and Whitby to Burlington, Cozy Comfort Plus caters to Toronto(GTA) and Toronto's greater home and business area since 1992.

Residential Heating :
- Furnace Forced air duct
- Boilers
- Fan coils w/elect hydronic coil
- Baseboard
- PTAC, incremental
- Fireplace, Gas, Wood
- Heat Pump
- Ductless Heat Pump
- Fireplaces
- Direct vent Fireplace
- Out door fireplace

Commercial Heating / Cooling Systems:
- Packaged forced air
- V.A.V. w/air terminals
- Unit Heaters
- Tube Heaters
- Radiant
- Portable Radiant
- PTAC incremental
- Fan coil unit
- Portable A/C air-cooled

Cooling:
- Central air/ air conditioning
- Forced air duct
- Fan coils
- High velocity
- Ductless A/C
- Heat Pump (regular air cooled / water cool/ GEO Thermal )
- PTAC Incremental
- Portable
- Window

Accessories:
- Indoor Air Quality
- H.R.V
- E.R.V
- Electronic air cleaner
- Mechanical air cleaner
- Hepa air cleaner
- U.V. lighting
- Humidifiers
- Thermostats
- Dehumidifiers

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Fireplace Mantels
PRODUCTS
Gas, electric, wood Fireplace, AIR CONDITIONING, HEATING, TANKLESS WATER HEATER, HYDRONIC PRODUCTS, AIR CLEANING, OUT DOOR FIREPLACES, HUMIDIFICATION,THERMOSTATS, VENTILATION.
SERVICES
Installation of Air-conditioner cleaning, Furnace Cleaning, Gas Fireplaces, Boiler Cleaning, Fireplace Cleaning and Inspection, Tankless Water Heater Cleaning
BRANDS
Carrier, Lennox, Napoleon, valor, Regency, Montigo, Kingsman, Marquies, Payne,Aire-Flo, Goodman, Coleman, York, Mitsubishi, Noritz, Rinnai, Honeywell, WhiteRodgers, Goodman, Coleman.
STYLES
Designe products
SPECIALITIES
Wood fireplace Conversion to gas or electric or oil furnace to gas furnace,fireplaces,Central air conditioning.Wood, stone, tile Mantels. Oil or Electric to Gas conversion, Indoor Air Quality Testing, Installation and service of Indoor Air Quality equipment in both Residential and Commercial/Industrial market, and Supply Warranty Protection Plan
WEBSITE
https://cozycomfortplus.com/
YEAR ESTABLISHED
-1992
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cheque, Cash, Visa and Master card.
LICENSES
TSSA Contractor License, G2, G3, refrigeration 313
MEMBERSHIPS
BBB+, HRAI, TSSA, WSIB, BNI,
LIABILITY INSURANCE
Yes
DIPLOMAS
Stationary Engineering, HVAC Diploma,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year Ltd warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.