Cozy Comfort Plus

Heating & Air Conditioning
Toronto ON M3K 2B5
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Reviews for Cozy Comfort Plus

Average customer rating:
9.4 10 (486 reviews)

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Private User
Private User
Private User reviews , ON
8/10

Valor G3 fireplace

COZY COMFORT was recommended by a friend and they were competitive in the Valor G3 pricing. There was a mix up with my scheduled installation date but Fred acknowledged the error and arranged for Hamid Safari to arrive in the afternoon as a compromise. With Murphy's law, Valor had shipped a wrong unit and the job had to be delayed by 2 days until it was replaced. Despite the inconveniences, I must acknowledge that Fred and his manager did what they could to make it right and most importantly, Hamid worked diligently, did a fabulous 5-star job, was well mannered and extremely professional.

Approximate cost of services:
$4,500.00
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Company Response

Thank you very much for taking the time to write this review. We are so sorry for the error by the manufacturer's shipping division which delayed the Installation, however I drove personally to Valor's shipping department to pick up the right fireplace and parts. We always try to have a 5-star job for everyone with well manners and extremely professional installation to make sure my client is pleased.
Brian Kar
President

elliabaei
elliabaei
1 review Toronto, ON
10/10

Fire place maintenance

Cleanup, Repair and safety inspection was done. They accommodated everything to ensure someone is coming to my house ASAP to fix the fireplace which I can’t be more thankful.

Approximate cost of services:
$150.00
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Company Response

Thank you Elli for giving us an opportunity to come to your house for cleaning, repair and safety inspection. We all try our best to accommodate everything to ensure someone comes ASAP to repair your fireplace. We are great full to have you as a loyal customer. Welcome to Cozy Comfort Plus Family'
Brian Kar
President

Private User
Private User
Private User reviews Toronto, ON
10/10

Gas Fireplace Installation and Maintenance

Cozy Comfort Plus installed a gas fireplace insert. They arrived on schedule, installed the fireplace insert quickly and professionally, and cleaned up upon completion. They recommended a company to fabricate an additional trim piece, which provides a finished look to the insert. I will continue to have Cozy Comfort Plus perform the annual maintenance on the both my gas fireplace and my air conditioner.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for purchased and installed a gas fireplace insert from Cozy Comfort Plus. We all try to arrive on schedule, install the fireplace insert quick and professionally, as you noticed we clean up after the completion. Time to time we recommend a company to fabricate the additional trim piece, which provides a finished look to the insert. We love your idea of performing an annual maintenance on both.
Brian Kar
president

fmoreau
fmoreau
3 reviews Toronto, ON
10/10

They installed gas fireplace and a new air conditioning and furnace

It has been a while,but they still call every year for maintenance and I can say that I never had a problem.

Approximate cost of services:
$12,000.00
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Company Response

Thank you so much for writing a review for us. We know that it's been a while, but we still call every year for maintenance to make sure you won't have any issue in future and also be stay in touch. We are glad that you never had a problem.
Brian Kar
President

Private User
Private User
2 reviews Mississauga, ON
10/10

Quick, timley and very helpful

When | came home and found my furnace in error and home temperature plumed to about 17 -16 degrees on a Friday evening I became very worried until I called Cozy Comfort Plus Inc. For starters the phone service was fast, easy, and offered possible trouble shooting strategies. While I was on the phone with the owner of the company who attempted to diagnose the problem through asking me several questions and giving me instructions, the service manager, Sean was on his cell calling technicians to see if any would be able and available to come to us to check the furnace. I may have been on the phone with company for maybe 10-15min and was assured that a technician would come within the half hour. The technician came as said by the company and did a thorough check and explained all his foundings as well as offered possible solutions to get our heat back on as soon as possible. He answered all of your questions and concerns with detail. He didn't rush or brush us off. Because our furnace needed a new part which would need to be ordered we had to wait until Monday morning when all parts and service stores were opened. The technician attempted to rush the order and arrange a time where the furnace could be fixed.

It is so hard to find reliable and efficient companies such as this one.
Sean and his team did an amazing job!

Highly recommend!!!!

Approximate cost of services:
$1,000.00
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Company Response

When You go home at night all you want is a piece of mind specially when you have small kids. I always try my best to resolve the issues over phone first but if it's not possible then I'll send one of our service tech as soon as possible. This is the time when we should support you. As an owner I'll stay on the phone until I'm sure everything is back to normal or someone is working on it. I set all of our technicians all over the town to make sure no one stays out of heat in winter or cool in summer. We would not rush or brush of as you mentioned. We always carry most important parts in our trucks however it's very hard to carry everything.
Thank you for using Cozy Comfort Plus again.
Brian Kar
President

John f.
John f.
4 reviews Toronto, ON
10/10

Furnace Service

When we needed to have the furnace service at my mothers home , it would not start at the set temperature only 2 degrees below the setting. Since we had a great experience with Cozy Comfort Plus when they install our new Furnace and Air conditioning we decided called them. Sean scheduled the service call , made sure the technician arrived at the scheduled time. The technician arrived , checked out the furnace, advised us the overflow tube was clogged and the furnace needed to be cleaned. He cleaned the furnace, cleared the over flow tube, reset all the controls, replace one valve and cleaned up. For the work done the price was very reasonable. I will use Cozy Comfort Plus again.

Approximate cost of services:
$200.00
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Company Response

Thank you John for giving us the opportunity to come back to your house for cleaning and fixing the overflow tube. We appreciate the comment about reasonable pricing and using Cozy Comfort Plus again . We will be looking forward to seeing you again next year for annual cleaning and tune up.
Brian Kar
President

Lynn C.
Lynn C.
4 reviews Toronto, ON
10/10

HVAC

Cozy Comfort installed and has maintained all my HVAC equipment for over 10 years.Their technicians are prompt and professional.I have recommended them to my friends and would recommend them to anyone looking for this type of service.I would definately use them to replace and equuipment in the future.

Approximate cost of services:
$11,000.00
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Company Response

Thank you for choosing Cozy Comfort Plus to install your HVAC equipment for over 10 years. I'm so glad you noticed the technicians are prompt and professional. Your recommendations to a friend is much appreciated.
Brian Kar
President

Brandon Steen in Toronto
Brandon Steen in Toronto
2 reviews Toronto, ON
10/10

Gas fireplace installation

The installer Hamid exceeded our expectations from the get go. His professionalism showed in his onsite management of the installation. He was polite, clean and extremely hard working. Having the owner of the company come out to inspect was equally impressive.

Approximate cost of services:
$5,000.00
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Company Response

Thank you Brandon for writing us such a great review. Every member of our company focuses on the quality of our installations. We will go above all of our customer's expectations and exceed in every level of satisfaction. You invested in our expertise so it's our turn to show you our professionalism in the management of our installation. We work extremely hard to deserve the pleasure of business with you in the times to come. On an added note, we love your hospitality and your devoted attention to saving natural habitat through your artwork.
Brian Kar
President

Jessica
Jessica
1 review Newmarket, ON
10/10

Fireplace Installation

We are thoroughly impressed with the speed of receiving a quote, as well as setting up an installation date. The technician was incredibly friendly, polite and accommodating. The unit is beautiful and heats up the room very quickly! Will definitely will be recommending your company!!

Approximate cost of services:
$4,750.00
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Company Response

We are so glad that you are throughly impressed with the speed of receiving a quote as well as setting up an installation date. We are an old school people, where there is no heat, we make the process very quick specially when there are kids involve or people with special needs or seniors. We always make sure that technicians are friendly, polite and very knowledgeable in this field. We are so glad that you like everything and it was accommodating. We appreciate your hospitality and friendliness.
Brian Kar
President

Charlie C in Toronto
Charlie C in Toronto
1 review Toronto, ON
10/10

FURNACE, AC, HOT WATER SYSTEM INSTALLATION. SERVICE

Just over 5 years ago we arranged for Cozy Comfort Plus Inc. to do a major installation of new gas furnace, air conditioning unit and wall mounted hot water system. We have been highly satisfied with quality of product and care and attention during installation. We have had Cozy Comfort perform an annual service and they arrive at appointed hour and do a complete review and service. Mory is best service guy around. We are very satisfied customers and highly recommend them..

Approximate cost of services:
$9,000.00
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Company Response

Thank you Charlie for your continued support in the past five years by letting us look after the furnace, air conditioning unit and the wall mounted hot water system. I'm glad you are highly satisfied with quality of product and care and attention during installation. You are a valuable client to us by supporting our families by performing an annual service and tune up. Mory is also very much appreciate for the recommendation and calling him the best service guy around.
Brian Kar
President

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy Comfort Plus

Cozy Comfort Plus sells, installs and services heating Ventilation, Fireplaces and Air Conditioning and Heat Pump products. Along with all the major manufacturers, Cozy Comfort Plus is authorized by the Carrier, Lennox, Napoleon, Regency, Valor, Mitsubishi, Dimplex, Amantii, Corporations to sell and service all HVAC and Fireplace products. Stretching from the neighborhoods of Oshawa and Whitby to Burlington, Cozy Comfort Plus caters to Toronto(GTA) and Toronto's greater home and business area since 1992.

Residential Heating :
- Furnace Forced air duct
- Boilers
- Fan coils w/elect hydronic coil
- Baseboard
- PTAC, incremental
- Fireplace, Gas, Wood
- Heat Pump
- Ductless Heat Pump
- Fireplaces
- Direct vent Fireplace
- Out door fireplace

Commercial Heating / Cooling Systems:
- Packaged forced air
- V.A.V. w/air terminals
- Unit Heaters
- Tube Heaters
- Radiant
- Portable Radiant
- PTAC incremental
- Fan coil unit
- Portable A/C air-cooled

Cooling:
- Central air/ air conditioning
- Forced air duct
- Fan coils
- High velocity
- Ductless A/C
- Heat Pump (regular air cooled / water cool/ GEO Thermal )
- PTAC Incremental
- Portable
- Window

Accessories:
- Indoor Air Quality
- H.R.V
- E.R.V
- Electronic air cleaner
- Mechanical air cleaner
- Hepa air cleaner
- U.V. lighting
- Humidifiers
- Thermostats
- Dehumidifiers

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Fireplace Mantels
PRODUCTS
Gas, electric, wood Fireplace, AIR CONDITIONING, HEATING, TANKLESS WATER HEATER, HYDRONIC PRODUCTS, AIR CLEANING, OUT DOOR FIREPLACES, HUMIDIFICATION,THERMOSTATS, VENTILATION.
SERVICES
Installation of Air-conditioner cleaning, Furnace Cleaning, Gas Fireplaces, Boiler Cleaning, Fireplace Cleaning and Inspection, Tankless Water Heater Cleaning
BRANDS
Carrier, Lennox, Napoleon, valor, Regency, Montigo, Kingsman, Marquies, Payne,Aire-Flo, Goodman, Coleman, York, Mitsubishi, Noritz, Rinnai, Honeywell, WhiteRodgers, Goodman, Coleman.
STYLES
Designe products
SPECIALITIES
Wood fireplace Conversion to gas or electric or oil furnace to gas furnace,fireplaces,Central air conditioning.Wood, stone, tile Mantels. Oil or Electric to Gas conversion, Indoor Air Quality Testing, Installation and service of Indoor Air Quality equipment in both Residential and Commercial/Industrial market, and Supply Warranty Protection Plan
WEBSITE
https://cozycomfortplus.com/
YEAR ESTABLISHED
-1992
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cheque, Cash, Visa and Master card.
LICENSES
TSSA Contractor License, G2, G3, refrigeration 313
MEMBERSHIPS
BBB+, HRAI, TSSA, WSIB, BNI,
LIABILITY INSURANCE
Yes
DIPLOMAS
Stationary Engineering, HVAC Diploma,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year Ltd warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.