My washer at work broke down and I needed a new one ASAP. After checking around for prices, I called County. I have bought appliances from them for my home on a few occasions and have been satisfied. I told them my needs and a washer was recommended to me. The price was on par with the larger chain stores. I ordered it immediately and was told when it would come and that I may need to purchase hoses (which they included). The deliver came exactly on time and the delivery men were professional and courteous. I would highly recommend County Appliances and will be using them in the future.
I bought an 8200 series Maytag Washer and Dryer from County appliances. When they delivered the appliances they were unable to connect the steam because we were still in the middle of renovations and the plumbing was incomplete. The installers connected the hot and cold so I could do laundry and told me not to worry, that they would come by whenever we were ready and reconnect the steam.
During the renovation, my contractor recommended reversing the location of the dryer and washer as the doors did not open in the correct way, and he reversed their location.
I called County appliances 2 weeks later, telling them that my contractor was ready with everything and that we need them to come as soon as possible. The install team came the very next day without hesitation and reinstalled the appliances and the steam attachment when they noticed that the connector hose was short by 2 ft. because of the reversal of the appliances.
They could not finish the connection. My contractor agreed to reconnect everything so they would not have to return for a simple procedure. County Appliances ordered the 8 ft hose on Friday afternoon and offered to drop it off at the house on monday or as soon as it came in.
I am very pleased with the service I have received at County Appliances. The service team was extremely courteous, helpful and understanding and I received excellent service. I would definitively recommend them to anyone.
Thank you very much Kathy! It was a pleasure to deal with you and if you need anything further, please do not hesitate to contact us.
Washer delivered today and delivery guys say I need to pay $60 for hoses. Never mentioned at store. Called store and they reduced it to $30.
I consider it underhanded about charges when they are not upfront about extra charges when you purchase the item.
It is indeed unfortunate, however, we do not always know whether the hoses in the home are in good condition. By no means was this done underhandedly as you say.
Appliance repairman Steve Brannan recommended County Appliances as an all-in-one service for replacing my compact stacking washer/dryer in my condo. They deliver, take away the old units and install the new ones. It's rare to find all that nowadays and I am glad that County lived up to Steve's recommendations. The three-man crew was courteous, cheerful, neat and accommodated my needs in terms of working with the limited space. Back at the shop, co-owner Doug was helpful from my first call. Now I just hope the Whirlpool Appliances he recommended do as well as County did!
I've known this company for 30 years. Jeff Kane is wonderful. Always easy to deal with. The boys who delivered my new washer were amazing. They were careful and showed me how to use the new machine and made sure it worked. I would recommend this company !
I will never ever use County Appliance again for any of my home appliance purchases. After purchasing a Kitchenaid Refridgerator that stopped working periodically and spoiling my food and which no repairman could figure out why, County Appliance would not help me in any way. Impossible to contact Whirlpool (owns Kitchenaid) so as a last resort wrote to Ellen Roseman of the Toronto Star. Only she was able to help me. The people (owners) at County are arrogant and rude.
We went to County Appliances to look for a new dishwasher - we wanted a basic one that would do a good job without all the bells and whistles. We dealt with Fred, he was very knowledgeable about the different brands and did not try to upsell the higher end brands. Their delivery/installation was professional, quick and they cleaned up when they were finished and they fixed a broken kitchen cabinet door without me asking.
Appliance repairman Steve Brannan recommended County Appliances to us more than a decade ago, and we are so happy with the frig we bought then, we returned this summer to purchase a stove for the same kitchen. We had hopes and specifications for both the frig and stove that County was able to meet without hesitation, and within our budget in both cases. Our stove shopping was pretty disappointing until we went to County, where on a sweltering July day, the congenial Jeff provided information and options unequalled by any other salesperson we had met. He found us exactly what we wanted, and delivery was right on time. Even the acrobatics we anticipated to move the stove in were a cinch for the guys on the job. We are now looking for a dryer ... and eventually a washer too. Needless to say, County Appliances is part of the research.
Service by the sales staff was excellent. Very knowledgeable
far more than the larger department stores.
The delivery and set up was excellent. This was my second purchase from County Appliance and it certainly wont be my last. What I liked best was they did it all. Away with the old stuff and in with the new. Enjoying my LG washer and dryer
with direct drive. It gets great reviews from consumer reports.