I contacted Cosmopolitan Mechanical Services after my air conditioner, that had already had its yearly maintenance service by another provider, stopped working. I called this company based on the Homestars reviews. I spoke to Kevin, who sent Dave out to our home shortly thereafter. Dave was able to fix the problem. He also felt that a part in the AC should be replaced but he didn't have the part on the truck. There was chance the AC would be fine but Dave told me the AC would eventually need the part replaced. He came on a Friday of a long weekend. Dave gave me his cellphone number and told me to call him anytime over the long weekend, if the AC stopped working again. He was going to go back to his office to get the part and keep it on his truck, in case I called. I was so impressed by Dave; he offered to help on his time off. I now use Cosmopolitan Mechanical Services for all my AC and furnace servicing and I specifically ask for Dave to come out to my place.
- Company Response
Thank you for choosing Cosmopolitan Mechanical Services for your HVAC needs. We have read your comments about our services and we are greatly appreciate that you took the time to write it. As customer satisfaction is our main priority we shall continue to strive to achieve our commitment.