Complete Roofing was one of several roofing companies that we received quotes from this Spring. They seemed very professional, the quote seemed reasonable and our neighbour was already having them replace their roof, so it seemed like the best option.
The roof is complete and it looks very nice, however a few comments for improvement:
* Shingles, debris, plastic bags, roofing nails were found around our yard. I understand the odd piece of debris will fall off the roof, but wouldn't it be standard policy to take a look around before you leave the property?
* Cigarette butts were left all over our driveway. I found this totally disrespectful and disgusting.
* When the job was "complete" we were told that Complete Roofing would arrange to have the large disposable bin removed from our driveway at 4pm (on a Friday night). I arrived home from work at 6pm, and the large disposal bin was still there. I had to call the disposal company and arrange to have it removed myself, the following day. Which also meant I had to park my car on the street overnight. Luckily we don't get parking tickets often in my neighbourhood.
* Complete Roofing also installed a new down spout, it arrived with a few dents in it - didn't look brand new. When we told them about it, they said they would face that side of it to the house so it wouldn't be noticeable.
* There was a spot in the roof that had to be finished, took several days for somebody to show up and finish it.
* Took a week or so to pick the lawn sign up off of our yard.
Like I mentioned above, in the end, we were satisfied with the roof, I guess the real test of the product will occur this winter, or the next heavy rainfall.
However, there were a few issues I felt important enough for customers and Complete Roofing to know about.
- Approximate cost of services:
- $4,000.00