Clarke Basement Systems

Two years ago I went through a nightmare with hiring a company to perform a mould abatement who actually made matters worse. I was able to hire another company to make things right, but was then so exhausted, and ill from the toxic effects of mould, that I put off researching companies to install weeping tile. Finally a friend who's a real estate broker, who keeps a file of good companies for his clients, recommended Clarke Basement Systems. I feel so grateful for his lead. Roy W, their representative, showed up with a smile and with unlimited patience for my questions. He was never condescending or patronizing, explaining in detail the unique features of CBS's system. I liked that he himself keeps his hand in on the practical end by working on sites. (With some companies I've found there's a real disconnect between the reps and the workers.) They did the work on the date that had been set at the time of the contract, within the time frame that had been described, and for the price that had been given. There was a small glitch that was dealt with efficiently and courteously. I appreciated that after the job was complete, (and they had my final payment) I was given a follow-up call to ask how things had gone, and if I was satisfied on all counts. Very unusual in this day and age of uncaring greed. The "energy" of this company stands out among the many I've had to engage with over the years.