Button's Heating Inc.

Heating & Air Conditioning
Pickering ON L1W 3V5
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HomeStars  >  Plumbing in Pickering  >  Button's Heating Inc.  >  They fixed what the big guys couldn't. Thanks Button's
Big D
Big D
2 reviews Toronto, ON
10/10

They fixed what the big guys couldn't. Thanks Button's

My wife and I bought our home around 8 years ago and since we moved in it felt very hot upstairs. I won't go into the long details (I just left a lengthy review on their HomeStars page) but after 3 tech visits they couldn't fix our problem. They just told us "thats the way it is in 2 story houses".

After our AC died last month of a coolant leak (just after the warranty expired of course) we called the big guys and we called Button's. I wasn't all that enthused with the big guys pitch mainly due to the poor service. Button's came in and gave me roughly the same prices but when I told the sales person about the heat issue upstairs he took a look around. He told me the damper was open and it should be closed and that could be a possible reason why the cool air wasn't getting upstairs. He gave me a quote, my wife and I thought about it and went with Button's.

Button's can't match the 24 hour install time of the big company but we decided to go with them anyways. After a week wait they came to do the install. The crew was friendly, helpful with all the questions I had and cleaned up after themselves really well.

Here we are now a month later and the upstairs is cool! For the first time in 8 years the upstairs is cool even today on the hottest day of the summer so far. I will never know with 100% certainty if it was the damper, the way the old unit was built or just a lemon of an old unit (was a top of the line carrier unit) but my new Daikin system installed by Button's is fantastic!! My wife is thrilled she can now sleep through the night in comfort.

I highly recommend Button's not because of the price but because they seem to know what they are doing and cared about making our house cooler. I didn't get that from the big company after 8 years and 3 tech visits and a sales call .

Thanks Button's.

Approximate cost of services:
$5,200.00
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Company Response

Hello Big D,
Thank you for kind words ! We are very happy you are finally as comfortable as you deserve to be. With every job installation is key. We provide some of the industry's best equipment with leading warranties, but none of this matters if we don't take the time to set it up and ensure the system is running to manufacturers specifications before we leave.
As they say, you get what you pay for, and we hope you agree it was money well spent !
Stay cool,
The Button's Team