Button's Heating Inc.

Heating & Air Conditioning
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95%

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Reviews by rating (past 12 months)

Reviews for Button's Heating Inc.

Average customer rating:
9.7 10 (483 reviews)

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Ronn Milrod in Courtice
Ronn Milrod in Courtice
1 review Courtice, ON
10/10

Furnace replacement

Salespeople(Mitch) straight forward..no pressure...left full estimate and just asked for a call as to our decision. Work date adhered to..work expertly and efficiently done in a neat and courtious way. Highly recommended

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Gord and Bonnie Watson from Pickering
Gord and Bonnie Watson from Pickering
3 reviews Pickering, ON
10/10

New furnace and air conditioner

From the moment that Todd showed up to quote us on a new furnace, my wife and i felt that Buttons was the company we where going to do business with.
We were only thinking of getting a new furnace, but after going over our options we decided to replace both at once.
Our furnace was 30 yrs old and the ac 15yrs, so after going over our options with Todd, we decided to go with the Daiken furnace and ac combo, not just for the price but the 12 yr warranty.

Today was the day of our install, and right at the time we were told, Trevor, Scott and Markus arrived, and got right to work. First thing was protecting our wooden flooring and carpets with runners and then they got down to work.
All through the rip out and new install, i had many questions and the guys took plenty of time to answer them and not give me the impression that i was bothering them.
It was a long install but in the end i went down to see Scott and Markus cleaning up and Trevor putting the finishing touches on the install. ( my basement is now cleaner than when they arrived ) Once finished Trevor took me around and showed me the workings of the new furnace, ac, air filter and humidifier, once again taking the time to answer all my questions without rushing me even though he must have been dead tired.

I would not hesitate to recommend Buttons to any friends and family for any Hvac work, a great experience from beginning to end.

Thank you to the whole Buttons "family" for all you did.

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Mikeyfresh in Pickering
Mikeyfresh in Pickering
1 review Pickering, ON
10/10

Gas line repair

After calling 3 different companies to come check out our gas pipelines I finally called Buttons and they sent Nik. Nik did an outstanding job on our gas pipes. He even lit up our water tank and furnace. Nice guy and professional.

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Company Response

Thank you for the perfect score on the service you received from Button's Heating and namely...Nic. Nic is an outstanding Gas Technician who receives praise from his customers on a regular basis. We all take pride in our duties at Button's Heating and do our best to leave our customers completely satisfied.
Thank you again from Team Button's !!!

Justme in Markham
Justme in Markham
1 review Markham, ON
0/10

Extremely disappointed

During a new furnace install my wife was informed that our air conditioning coil was damaged/leaking and “they didn’t know if it was them or it was already damaged” and we were told it would cost $700 to replace it and “it’s old anyways” ... well it was working fine and how could it get damaged no one had access to the coil inside the ductwork of the furnace and there were no signs of prior leakage in the surrounding areas and ductwork. After being loyal customers we are extremely disappointed by the way this is being handled.

1 of 1 people found this review helpful.
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Company Response

Hi Chris,
After gathering information from everyone involved, I believe we may have a misunderstanding as to what has transpired. Rest assured, we will investigate this matter further and find a satisfactory resolution. Customer satisfaction is of the utmost importance to us with EVERY client we serve. I look forward to our meeting.
Todd Button

R&vt from Oshawa
R&vt from Oshawa
2 reviews Whitby, ON
10/10

Installation of Daikin Enhanced Capacity Heat Pump

We initially interviewed 5 companies in order to decide which company to select for the installation. We selected Button for the job and had a number of questions for Todd about the advantages and possible disadvantages of Daikin vs Mitsubichi. Once we decided on the Daikin system they were able to install within a week. We were very impressed with Button Heating staff and the Daikin Air Source Heat Pump. The installation took one day and all the staff were friendly, informative and efficient. We would not hesitate to recommend Button's Heating and Air Conditioning for your HVAC needs.

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Company Response

Hi Virginia & Russ,
Thank you very much for your kind words ! I know this was not an easy decision for you after talking with many contractors offering many different brands. We'd like to think you made the best choice with Button's Heating & Air Conditioning and a new Daikin heat pump with an industry leading 12 year warranty.
We look forward to your feedback and to serving you for many years to come.
All the best,
The Button's Team

Mark in Oshawa
Mark in Oshawa
1 review Oshawa, ON
10/10

Install new hot water heater

The Button's guys are always awesome; polite, fast, respectful of your home, and are frequently checking your understanding of the process to see if you have any questions. Consummate professionals. They've never priced themselves out of a job for me (the 3rd time I've used them), so I've never felt that I've had to pay more to get their level of service. Thanks again.

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Company Response

Hi Mark,
Thank you for taking the time to post a fantastic review, but more importantly, for your continued faith in Button's to serve your needs.
We are fortunate to have so many great people from the office staff inside to the technicians in the field.
We look forward to serving you for many years to come.
Thank you,
The Button's Team

keithandcheryls
keithandcheryls
1 review Whitby, ON
10/10

New Furnace and Air Conditioner

We would definitely recommend using Buttons Heating to anyone! Todd was very knowledgeable and a pleasure to deal with as he walked us through the furnace and air conditioning information. The crew arrived on time and were polite and clean. This company seems to really care about providing you with the best possible options and customer service. They are not pushy like other companies we have dealt with in the past. We would absolutely deal with them again!!

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ecruisesmith
ecruisesmith
1 review Ajax, ON
10/10

New Furnace and new hot water heater

Very quick to respond when our furnace died.
Excellent service - provided us with an assessment and options within minutes of our calling. Lended us space heaters to keep us cozy until the new furnace could be installed.

Buttons is well known for their service, quality of work, and good value. We have already recommended them to another friend in a pickle and they're satisfied as well.

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van D.
van D.
1 review Pickering, ON
10/10

Replace pipes, repair humidifier and install new water heater

We had a new furnace installed in the fall by a company other than Buttons Heating. There was a constant “dripping/popping” noise after the furnace ran and it was driving me crazy. The contractor who installed the furnace could not figure out the noise so I called Todd at Buttons Heating to take a look. Even though it was a super busy time for them, with people calling with no heat, they came and spent the time to assess the issue. He and John determined that the gas vent pipes were not installed correctly and needed to be rerouted. We chose to redo the water heater pipes also and install a new water heater at the same time. Trevor and his crew did a great job installing the new pipes and the noise is gone! I am so grateful, I can sleep again!! Todd came back and repaired our humidifier the next day also. Very sound service, I would recommend them wholeheartedly.

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Company Response

Hi Claire,
Thank you very much for a wonderful review ! We are glad to have helped to eliminate the mystery noise that was keeping you up at night. Fortunately, the humidifier was a simple fix as the previous contractor wired it incorrectly. Trevor and the rest of our guys are great technicians and strive for 100% customer satisfaction. Please do not hesitate to reach out if there is any way we can help in the future. We are always a phone call away.
Thanks,
The Button's Team

Chris in Stoney Creek
Chris in Stoney Creek
1 review Oshawa, ON
10/10

New Air Conditioning

Button's installed Air Conditioning in my new home in August 2017. They were very professional. They put runners down to protect the new floors and the techs did a really clean install. They also did a great job of cleaning up the areas they worked in when they were finished.

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Company Response

Hi Chris,
Thanks for taking the time to post a review. It is much appreciated by all of us here at Button's Heating & Air Conditioning. This industry can be very demanding for technicians at times with long hours, but they never compromise on quality workmanship and professional service. It is nice for them to be recognized for their efforts with reviews like this !
We look forward to serving you for many years to come.
Thanks,
The Buttons Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Button's Heating Inc.

Heating & Air Conditioning

Button's Heating has been in business since 1977. The company is operated by brothers, Earl, Joe & David Button. The Button's take great pride in their company and in their customers' satisfaction. Button's Heating Inc. guarantees high quality workmanship and service to residential and commercial customers.

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Duct Cleaning
PRODUCTS
Air Conditioning, Furnaces, Ductwork, Fireplaces, Gas Piping , Air Cleaners, Humidifiers, Heat Pumps, Ductless Air Conditioning, Ductless Heat Pumps, Tankless Water Heaters, HRV's, Thermostats
SERVICES
Commercial and Residential Sales, Installation & Service. Service Plans, HVAC Rental, Rental Water Heaters, Gas lines for B.B.Q.'s, Duct Cleaning,
BRANDS
Daikin,Trane, Goodman, LG Ductless, Rinnai, Navien, John Wood, Noritz, GeneralAire, Continental Fireplaces, Kingsman Gas Fireplaces, White Rodgers, Honeywell,
SPECIALITIES
Heating & Air Conditioning
WEBSITE
http://www.buttonsheating.com
YEAR ESTABLISHED
1977
NUMBER OF EMPLOYEES
32
RETURN POLICY
Guaranteed Workmanship, Manufacturers Warranty, Extended Labour Warranty
PAYMENT METHOD
Cheque, Visa, MasterCard
LICENSES
Gas, Refrigeration, Heating
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Workmanship Guaranteed, Manufacturers Warranties
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