Button's Heating Inc.

Heating & Air Conditioning
1895 Clements Rd Unit 170 Pickering ON L1W 3V5
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Reviews by rating (past 12 months)
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Best of 2019 winner 9 timesBest of 2019winner 9 times

Reviews for Button's Heating Inc.

Average customer rating:
9.7 10 (529 reviews)

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Brian S.
Brian S.
6 reviews Whitby, ON
10/10

Furnace and Central Air Conditioning replacement plus electronic air cleaner.

We are very pleased with the excellent manner in which Todd Button and his installation crew upgraded our furnace and central air conditioning units in addition to installing an electronic air cleaner.

The installation team arrived as scheduled and removed the furnace without any collateral damage being caused to any walls. The crew was very careful and left absolutely no indication that they had ever attended. For his part Todd Button lived up to his representations and following the installation Todd returned to our residence and demonstrated to us how to keep the electronic air cleaner clean and in proper operating condition.

Todd was also extremely helpful in assisting us in applying for then available government grants.

For several years now we have had Buttons attend at our residence by way of a service contract and the service people have always been prompt, attentive and very willing to discuss any questions we may have had about maintaining our aged system

We would definitely recommend Buttons to anyone who is looking for competent sales and installation of Trane products which are definitely at the high end of the quality scale.

Brian & Tracy Scott
Whitby, ON

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Company Response

Hi Brian,
Thank you very much for your wonderful review ! We are grateful for your business and look forward to providing your annual maintenance on your new high performance Trane system.
Thanks,
The Button’s Team

othmannr
othmannr
1 review Whitby, ON
10/10

New AC installed

they were fast and friendly. the service was just unbelievable they saw that we had a 3 month old baby and with the heat wave ongoing they were concerned for my family. they even came a day before the scheduled install. this is customer service and family friendly company. i will recommend them in a heart beat.
thanks so much to Todd and the team.

Rob, Ameile, Sean and 3 month Ariella. we are nice and cool....

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Company Response

Hi Rob,
It was a pleasure to help out and glad you had a nice sleep after we installed a new AC. Happy baby - happy parents ! We look forward to the next project.
Thanks,
The Button’s Team

Ken in Ajax
Ken in Ajax
4 reviews Ajax, ON
10/10

My A/C is fixed again.

I used Buttons a couple of years ago to address a central A/C issue I was having. When I turned it on for the first time this year, it wasn't cold so I called Buttons again. Brandon (not sure of the name) came and found that my interior coil was frozen up and that it would need to thaw out before it could be diagnosed. He wasn't gone 5 minutes (no charge for that visit) before Buttons had called me to set up my follow-up appointment.

After getting through a warm couple of days, Jeff came by to fix to diagnose it again. My system was low on refrigerant. He suspected that a nut near the interior coil wasn't put on properly when it was installed (the installation was done by another vendor). Things were tightened up and he says that may solve it but I might be looking at having to get the interior coil replaced as that is the only area where a leak could be detected. No sales pressure or anything like that. However, if the problem isn't resolved, I know who I will be calling to do the work. Thanks!

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Robert in Thornhill
Robert in Thornhill
1 review Vaughan, ON
10/10

new A/C Install

We are very pleased with the excellent manner in which Button Team installation crew installed by new air conditioner. I have a 3 month old baby and they went above and beyond to make sure we had our new A/C installed. The Crew even came a day earlier just to make sure my family would be cool during the hot summer days!
thanks so much

Rob and Amelie ( happy smile in our cool home)

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Laura
Laura
1 review Ajax, ON
10/10

AC Repair

Our AC did not work when we tried turning it on this year. Apparently some critters had chewed off a wire on the outside unit. I contacted Buttons and Todd came by the same day. He had it repaired and running in about 15 minutes and also took the time to check our furnace to make sure air flow and other components were working properly. We were very impressed with his expertise, the quick service and fair price and will definitely be taking all of our future heating and AC business to Buttons.

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Company Response

Hi Laura,
Thanks for taking the time to review your experience. We are happy it was an easy fix and got the AC going quickly. This enabled us to spend a little more time to check everything else while we were there. We look forward to working with you again.
Thanks,
The Button’s Team

Andrew in Ajax
Andrew in Ajax
0 reviews , ON
10/10

Best Customer Experience!

Our furnace and AC were 19 years old and operating on borrowed time. Did our research to conclude Trane was the best brand. Went to the Trane site for a quote and they put us in touch with Buttons. Researching them on Homestars, and reading the reviews, we knew they were very reputable. One of their sales reps came to the house and presented himself very professionally. He was very polite and truly wanted to ensure we are happy with our decision. He didn't put any pressure or upsell us on things but simply suggested what would make the most sense for our home. When it came to installation, the crew were all in uniform, presented themselves well and set things up to ensure no mess or damage to the house. The work was very well done and they cleaned up after themselves when the job was done. The service, quality of work, professional customer service was top notch. We are extremely happy with our units and the overall experience from the Buttons team!

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Company Response

Hi Andrew
Thank you so much for your very detailed positive review ! Todd is a consummate pro and is always seeking to provide the best client experience by offering his extensive product knowledge and bringing hid years of experience in the field as a technician to the table. He endeavours to assist every client he meets to find the best solution for their budget with a no pressure approach.
Our installers are some of the best in the industry with quality workmanship and technical know how. They always leave the property very neat and tidy.
We appreciate your business and look forward to serving you for many years to come.
Thanks,
The Button’s Team

Brent in Toronto
Brent in Toronto
1 review Courtice, ON
10/10

Daikin furnace and air conditioner installation

ON May 10/2019 I had a Daikin 2 stage gas furnace and also a Daikin air
conditioner installed. The 2 technicians arrived at 8:00 am and finished
before 4:00 pm. They did a very professional A1 installation on both units. Also they did an excellent clean up removing all debris and both of
the old units were taken away even before the job was finished. No messes left behind at all.
Although i have only had the furnace ( model DM96VE) for 1 month it
already has longer run times than my 20 year old Single stage Amana furnace. Will know more when winter comes in 2020. Very happy!

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Company Response

Hi Brent,
Thanks very much for your review. We know you will appreciate the comfort and savings from your new DAIKIN furnace and AC. We look forward to servicing your system for many years to come !
Thanks,
The Button’s Team

tracy  in Ajax
tracy in Ajax
0 reviews Ajax, ON
10/10

New furnace and tankless water heater

We are very pleased with the installation of our new furnace and tankless water heater. The installers were very professional and extremely tidy . They took the time to explain how to operate and maintain the system and also gave us some great energy saving tips . They also took the time to repair my leaking water heater from another provider at no extra cost. I would highly recommend Buttons Heating!

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Company Response

Hi Tracy,
Thank you for the fantastic feedback ! We feel it is very important our jobs look neat and tidy, but also explain how to maximize the return on your investment in terms of performance and reliability. We are glad put in a little extra when needed too. We appreciate your business.
Thanks,
The Button’s Team

cjudson
cjudson
1 review Whitby, ON
10/10

furnace,a/c,tankless water heater

the crew consisted of Alan,Kylle,Mark and Evan. They greeted me every morning with a hand shake and asked how I was any concerns etc, carpets were laid out at the start and rolled up at the end. seemed to enjoy their job always laughing and none of my questions were ever too small . Work was done as stated explaining what was to be done that day. The final result was fantastic , professionally done and clean. Was an absolute pleasure working and laughing with the team

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Company Response

Hi Colin,
Thanks very much for you wonderful review. We hope you appreciate the new found space in the furnace room with your tankless water heater. We are sure you will enjoy your new heating and cooling system as much as you enjoyed our guys. We really really appreciate your business. We look forward to performing your annual maintenance.
Thanks,
The Button’s Team

Allaboutservice in Pickering
Allaboutservice in Pickering
4 reviews Pickering, ON
10/10

Todd went above and beyond

Our old furnace broke down in January 2019 and the next business day Button responded to inspect and possibly fix. Unfornately, the unit was near 25 years old the parts to replace were costly so we decided to purchase a new high efficiency Trane unit with Button.

The next day, the furnace was installed and restored heat to our home. I did have a concern with the boot and Todd came out to the house to ensure it was rectified and we were satisfied. Pictures are of the old boot and replacement.

Thank you, Todd. Would recommend.

- Ryan

2 of 2 people found this review helpful.
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Company Response

Hi Ryan,
We appreciate your business as well as your review. We look forward to serving you for many years to come.
The Button's Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Button's Heating Inc.

Heating & Air Conditioning

Button's Heating has been in business since 1977. The company is operated by brothers, Earl, Joe & David Button. The Button's take great pride in their company and in their customers' satisfaction. Button's Heating Inc. guarantees high quality workmanship and service to residential and commercial customers.

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Duct Cleaning
PRODUCTS
Air Conditioning, Furnaces, Ductwork, Fireplaces, Gas Piping , Air Cleaners, Humidifiers, Heat Pumps, Ductless Air Conditioning, Ductless Heat Pumps, Tankless Water Heaters, HRV's, Thermostats
SERVICES
Commercial and Residential Sales, Installation & Service. Service Plans, HVAC Rental, Rental Water Heaters, Gas lines for B.B.Q.'s, Duct Cleaning,
BRANDS
Daikin,Trane, Goodman, LG Ductless, Rinnai, Navien, John Wood, Noritz, GeneralAire, Continental Fireplaces, Kingsman Gas Fireplaces, White Rodgers, Honeywell,
SPECIALITIES
Heating & Air Conditioning
WEBSITE
http://www.buttonsheating.com
YEAR ESTABLISHED
1977
NUMBER OF EMPLOYEES
32
RETURN POLICY
Guaranteed Workmanship, Manufacturers Warranty, Extended Labour Warranty
PAYMENT METHOD
Cheque, Visa, MasterCard
LICENSES
Gas, Refrigeration, Heating
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Workmanship Guaranteed, Manufacturers Warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.