Our company was moving and we had hired them to disconnect our 2 dishwashers, coffee machine, and fridge for which they had charged us $550 for, which was fine. We subsequently hired them to have our dishwasher reconnected at our new office, which they came to assess at our new space. The service person showed up looking confused at the setup and said he would return, which he never did. After a week of subsequent follow-up calls, the company never rebooked our service call, and didn't even bother to book us then and there to remedy the situation. After a week and a half of the run around we ended up hiring another company.
- Approximate cost of services:
- $550.00
- Company Response
Thank you for your review. This type of feedback is helpful and gives us incentive to keep improving our training to prevent this type of service failure from happening again. Thanks again for your input. We are sorry for the mix-up.