I paid for a new fridge, stove, microwave and dishwasher in full and scheduled a delivery for two months later. You would think that would give them plenty of time to get the order right, but they ended up cancelling once and then delivering over five hours after the scheduled delivery time.
Then, to top it off, they refused to take the door off of the fridge door to get it into our house and left with it, so the fridge was only delivered another two days afterward.
We ended up having to throw out over $200 in fresh produce and The Brick refused to do anything to compensate us. Their customer service was even nasty and rude on the phone.
I will never order anything from this garbage company ever again. And I will tell everyone I know about my experience.
- Approximate cost of services:
- $7,000.00