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Brick The

Furniture
Mississauga ON L5R 4B7
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HomeStars  >  Masonry & Bricklaying in Mississauga  >  Brick The  >  Brick delivery debacle, gross mismanagement exacerbating problem
Private User
Private User
Private User reviews Kitchener, ON
0/10

Brick delivery debacle, gross mismanagement exacerbating problem

I bought a couch and chair. Delivery is set. I get text confirmation on delivery day. I wait, and wait and wait on delivery day. When I FINALLY get ahold of someone at Brick Kitchener's attention, I find out delivery was cancelled. When I pointed out nobody at the Brick had the courtesy or common sense to notify me of this unexpected change, I get rude comments, insults and wonderfully vague claims of a "technical problem". When one manager profusely claims the Brick has an unmatched rating for delivery, I doubted his claim. He then challenges me to look it up online. I did, and ironically, this manager managed to royally screw his credibility with his empty boasting. It also motivated me to demand a full refund. DO NOT BUY ANYTHING FROM THE BRICK. You have been warned, by me and too many other dissatisfied consumers.

Approximate cost of services:
$3,000.00
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