I (property manager) had issues with two stackable laundry units at a multi-unit rental property (one wasn't spinning properly, the other not moving through cycles). Steve showed up within the scheduled 2 hour window (other places give you a 5 hour window), and completed both sets of repairs within an hour and a half. This was in one visit mind you. Other places usually do an onsite evaluation THEN book a follow-up when they invariably need parts. Steve was able to diagnose both problems over the phone and come prepared to fix both machines in one go.
- Company Response
Thank you very much for this great review, it was a pleasure working with you.