Brad's Junk Removal

Junk Removal
Richmond BC V6Y 1K3
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HomeStars  >  Junk Removal in Richmond  >  Brad's Junk Removal  >  Unprofessional over phone
S in Toronto
S in Toronto
0 reviews Burnaby, BC
2/10

Unprofessional over phone

Called for a quote. I assumed I had maybe 1/3 of a truck load. Big couch. Said he wouldn't come to my area for less than a full truck load which was $700 or something. (Fyi I live on the Vancouver/burnaby border, just off the freeway). Threw the big companies under the bus 3 separate times saying they're gonna charge me well over $1000. Makes a lot of jokes, seems like a "funny guy". You can tell he's rude if you scroll down on Google reviews to see his rude response to bad reviews. It's why I'm reviewing here. Maybe less likely for his sparky responses. I told him I'd just use someone else and yet again he said good luck it'll be expensive.
Well I used Just Junk and it was $450 after tax and tip. They were super professional over the phone, no wise cracks or attempt to be rude about the competition. It made me appreciate the nuances of having a big business, and it eliminates having to deal with unprofessional attitudes and the "I just don't wanna come to your area for less than X" mentality.
If you have patience for wise cracks and you have a big job I'm sure he'll be great. Just a weird attitude that rubbed me the wrong way. Not for me.

Approximate cost of services:
$700.00
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Company Response

Wow ! After being completely honest & Fully transparent with All my info & rates you feed me this BS ??
One joke ! … it’s the same great service for 35 years ever since they let me out of Steveston high school !
I told you my 1/3 of a load in my 20 yard truck is $250-$300 but based on the address you provided & me being based in Richmond our minimum for that area with my crew & I would be $550-$600. Not $700.
I even tried to help you out ( as I do with Every call ) to refine your search for another “Brad’s” .. Dave’s , Jim’s or Bob’s Rubbish & you should budget $250-$300 Not the $450 you paid a Franchise junk company.
FURTHERMORE… I’ve NEVER Slandered Any competitor EVER in my career… I told you the 1.800 got junk is now $900./ load in their 12 yard truck , last time I checked their 1/3 load was $450. .. Call yourself. That’s not throwing anyone under the bus.
I was completely transparent with you and said we have minimums for ALL over Metro Vancouver & I fully understood that my fee was too high for your project… but to Lie about our phone call ???… Shame on you.
Placing BS Lies & false reviews should be a crime as well as not providing your Name or contact info …
Get a Life Goof.
I actually tried to help you and you post this shit ??
Brads junk Removal
Brad