I was looking for an attic system. I made an appointment which David Frost cancelled for personal reasons. I was fine with that. However, he came and advised me of my options. This was to be followed up by a second person a week later. That person attended and advised my home was suitable for such a system. That was over a month ago. I called and emailed but never heard back. This was a huge waste of time
- Approximate cost of services:
- $0.00
- Company Response
Thank you for your feedback and please accept our apologies for how long it has taken to get back to you with information. You have an unusual application of what is traditionally commercial equipment in a residential setting, and a rare circumstance where a closer inspection of the attic space leads us to believe the removal of the existing system might actually take as long as the installation of a new system, coupled with the logistical complication of possibly needing immediate exterior repairs. Regrettably, the heat-wave slowed down our ability to get a plan together in a timely fashion.
We do suggest that clients with unique system or systems that have known access issues allow for long lead times when planning replacements. For complicated air conditioning system replacements we suggest clients begin the process in early March, and for the equivalent types of heating issues we suggest beginning the process in late August.