Lastman's Bad Boy Superstore

I purchased dishwasher on line. I was asked to call to schedule the delivery. Average waiting time to talk with CS is around 40 to 45 minutes... I am saying "average" as I am forced to call third time to re-shedule delivery after receiving massage from Bboy that they will not be able to delivery as they don't have a product yet. So, last delivery I sheduled five days prior, took day off at work and day before the delivery on my way home I received a massage that delivery are cancelled due to the above... call again wait on line for quite a while and reschedule for Saturday. I am so fed up with this entire experience, lost day from work for nothing and looks like I lost another Saturday as I will be granted at home again as time of the delivery can not be committed ... they will call.
I am considering cancelled purchase but this would require being on hold again for endless hours and transferred from one department to another one.