Lastman's Bad Boy Superstore

DON'T SHOP AT BAD BOYS. DOESN'T MATTER HOW GOOD THE PRICE. IT'S NOT WORTH IT.

I got a bed set and TV from in. It was delivered in January and ever since I've been trying to get through to customer service because the bed frame is broken. That took a month. (It's next to impossible to get through to customer service. I've been on holds for over an hour). Then Bad Boys sent a technician. He sees the issue and says they will be in touch to send me a new bed. Weeks pass and I don't hear a thing. I start calling back (a week of calling daily hoping to get someone without waiting over an hour). Finally get an agent. She said the company of the bed - Strata - doesn't agree with the Bad Boy technician and wants to see the damage. He'll be in touch.

A few more days pass and the Strata guy calls. (we're at two months of me not having my bed set up. I'm actually going to buy a platform frame so I could use the mattress alone). We play phone tag for the day and I finally get him. He says they'll check it the next day. He did say to call and confirm that day. I called three times. No one responded to my messages and no one came by to see the bed frame.

So at this point I've given up with both companies and I absolutely regret walking into bad boys that day and buying that bed set.

I hope others will take heed. These weren't the only issues but it would be too much to write.