Lastman's Bad Boy Superstore

Furniture
Toronto ON M1P 2K8
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issac from Toronto
issac from Toronto
2 reviews North York, ON
0/10

home furniture

My experience with Bad Boy has been absolutely terrible.

I just moved to a new condo and purchased all my furniture from them. The price was right, but no price is worth the kind of stress they put me under.

They had to make a total of 6 deliveries to my place. They would deliver a table top with the wrong base, a damaged cupboard and even a used dining set when there was none left in stock.

I had to bring the table base in store to prove it was the wrong item. We discovered they mislabeled the SKU after I physically had to take the base and put it beside the floor model to prove it was the wrong item.

The dining set they sold me wasn’t in stock, and wouldn’t be restocked for another 2 months. Why sell a table they don’t have? Worst part, they have a no refund policy, so either I wait 2 months and eat on the floor or choose another table. They didn’t have any smaller tables in stock, so they instead gave me a loaner table – which was missing all four legs and bar stools as chairs. Really.

It took them 2 weeks to remove the useless loaner table from the condo, and magically the table I ordered suddenly became available. They delivered an obviously used table as the glass was scratched and the seats were worn. It also came off the truck without a box.

There was a total of 6 deliveries = 6 days of work I missed. This doesn't count the time I had to go to the wear house myself to pick up the right item. They tried playing dirty games on me which really makes me regret ever stepping into their store.

It doesn’t matter how low the price. Stay away!

Approximate cost of services:
$4,000.00
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Company Response

Hello, We're so sorry to hear about this situation. Please email us at social@nooobody.com so we can take a look at this situation and see what we can do at head office to make this right. Thank you for reaching out to us