Bought my couches from Bad Boy about 2 years ago. I was promised the world from the sales person that if I bought the extended warranty that EVERYTHING would be covered for 5 years. Haha! She was very specific that if anything happened to the couches , even if it happened 4 and a half years from the purchase time, if they could not fix it then they would replace it. I was impressed.
Read the fine print because what I was told was not the case. I signed the paper without reading it because I trusted the sales person and was very satisfied with the " coverage" . That's my fault I guess.
I'm very disappointed with their service. They put you on hold for 10 minutes before answering only to tell you're not covered or you need to call the extended warranty people so they can tell you you're not covered.
I would not have bought these from them had I known this would happen. You live and you learn !
Upside- I bought my washer and dryer from them prior to the problems with my couch and they are problem free.
- Approximate cost of services:
- $3,000.00
- Company Response
Hello, We're so sorry to hear about this situation. Please email us at social@nooobody.com so we can take a look at this situation and see what we can do at head office to make this right. Thank you for reaching out to us