I called for help with a shingle that blew off a very high and steep roof with difficult access. Our neighbour who could see it from his window had told us he can see a nail exposed and we were risking leakage.
Joe and his associate (I think his name was Kaz) showed up quickly with the truck and found a way to get up there with a humongous ladder. He then advised me that he could replace the shingle, but that for reasons he laid out including the positioning of the nail, it was at no risk of leaking and he suggested we save our money.
He flatly refused any money for this visit, despite two of them taking all this time in the middle of the day and scaling a great height on a cold and windy day.
I'm extremely grateful for their effort, wisdom, and generosity.
- Approximate cost of services:
- $0.00
- Company Response
Thank you Greg. We appreciate your review and your business