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Atlas Van Lines Canada Ltd.

Moving & Storage
Oakville ON L6J 5M7
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HomeStars  >  Fire & Water Damage Restoration in Oakville  >  Atlas Van Lines Canada Ltd.  >  Crushed, dented, damaged, dirty, maskless.
Private User
Private User
Private User reviews Toronto, ON
1/10

Crushed, dented, damaged, dirty, maskless.

Atlas's TO partner company, Mackie, had a terrific admin guy who offered great info and a good price, which made me chose Atlas, but the Mackie guys who packed our fragile things did a terrible job - they were rushed and careless and didn't wear masks. As a result they cracked a computer screen and the frame of a large mirror, and they didn't wrap our outdoor furniture or dining chairs so they arrived badly scratched. Everything I'd packed arrived safely, despite the fact that they and the Atlas movers managed to crush and damage 23 boxes! On the arrival date, the Atlas truck driver (agent 8707) wore no mask and immediately got right into our (masked) faces, saying, "we're all going to die sometime, so why bother?" I would have preferred he ask if WE wanted to die due to him/ them...! He then proceeded to manhandle things that were obviously much too heavy for him to carry alone, and smashed a couch piece into a wall, denting it, then crashed another large box into a doorframe, until I stopped him and told him he needed to get help with the big pieces. The second guy was much nicer and more helpful, but both had such grimy, disgusting hands that they left black hand prints all over our walls, furniture, chairs etc, and they wore their boots into the house -- I am still trying to clean the grime off weeks later. Awful, avoid both of these moving companies!

Approximate cost of services:
$9,000.00
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