I have been a customer of Atlas Care for over 10 years and have used it for many varied services. I can sincerely say I have never experienced anything but superb service. The most recent encounter this past Friday October 4th was for our annual furnace maintenance. Allen of Atlas Care noticed that our hot water heater installed and rented from another company that I inherited with the house was not up to code and in fact
he found that near our ceiling behind a duct that the pipe cracked and separated. Essentially the hot water tank was not vented at all.
As this was not in plain site, if it were not for Allen this issue could have gone undetected for years. We do have carbon monoxide detectors installed in the furnace room but notwithstanding Allen could have very well prevented a very serious risk to me and my family in the future. This has now been corrected and my family out of any potential danger
- Approximate cost of services:
- $250.00
- Company Response
We are so glad Allen took care of your annual furnace maintenance and identified the safety issue with your water heater by following the Atlascare 21 Point Inspection. Thank you for the great review and your more than 10 years of loyalty. We appreciate your business.