Damaged ceiling during install, waiting 5-months for a repair.
Atlas installers (or sub contractors) damaged my ceiling during installation without consent. The installation was in May, I have been waiting 5 mths for a repair. The sales person (Jeff Maud) no longer answers call, VP of Operations (David Thomas) and Install Co-Ordinator (Laura Correa) pushed me off to an external contractor. The external contractor is non-responsive. If you are looking for a company to take your money and run, then hire AtlasCare.
- Approximate cost of services:
- $12,000.00
- Company Response
AtlasCare has contacted you on more than 5 occasions to come out and resolve the issue. Unfortunately, each of these times you tell us it's not convenient for you. Please feel free to contact me at mprain@atlascare.ca. My name is Melinda. It's very important to us that this is resolved.