For the past 25 years our furnace, humidifier, and air conditioner have been purchases and serviced by Atlas Care.
We have all products under the AtlasCare annual maintenance/service program.
The service/maintenance personnel have always been professional, friendly and informative as have the office personnel.
Recently there was a concern with water near the furnace just as the after hours service started. The response from the after-hours service personnel was exceptional. Eric was able to diagnose the problem over the phone and which allowed us to restart the furnace (in minus weather this was welcomed) and explained that out an other out of heat call would take priority but that he would be with us as soon as able. He called to provide ETA and arrived within 10 minutes of his ETA and resolve the concern going to get a replacement part and installing it all within a very short time frame.
We will continue to be a committed Atlas Care client for many years to come.
Thank you AtlasCare we appreciate your dedication to service.
- Approximate cost of services:
- $786.00