In a field replete with scam artists and rip-offs as the window business, Atlantic stands head and shoulders aboye the fray. I have never been more impressed. Andre [last name removed--Ed] is exceptionally talented in product knowledge and customer service. At the time of presentation, he provides a thoroughly detailed, computer generated quotation, on the spot. No handwritten notes, nothing left to interpretation or argument - the consummate professional and a true gentleman. Their product is first class in every respect and priced well within the lower end of the range. Almost too good to be true.
Their installers are equally good - on time, pleasant and professional. Probably very chatty too - if you speak their language! They took care to cover and wrap everything in sight before the dust started to fly and worked steadily and methodically till clean-up time and then actually vacuumed the driveway before leaving!.
I almost wish I had more windows to change, just so I might have the pleasure of dealing with Atlantic again. At our first meeting, Andre said that we would still be friends when the job was complete - he was right. No kidding.
- Approximate cost of services:
- $8,000.00
- What could this company do to improve their services?
- Absolutely nothing in my experience.
- Any advice to offer fellow homeowners facing a similar project?
- Call Andre - Mr Window - it's even on his license plate! You'll never regret it.
- Company Response
Dear Colin,
It is with great pleasure that I read your review. I will commend my staff for their excellent performance. We strive to ensure that every client has the same experience as you did. We thank you for opening your home to our company and are proud to have our products in your home.
Best Regards,
Ellie Schindler
General Manager