An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
We had purchased a Queen bed from Arrow Furniture's Scarborough location on Kennedy Road and found that the headboards would not fit. Even though this was a final sale, Salesperson Royce from this location got the Arrow Customer Support to look into our problem. A technician soon arrived at our house and got the bed headboards fixed the way we wanted it.
We appreciated Royce's personalized service which was excellent and look forward to being associated with him when we visit the Kennedy Arrow Furniture showroom any time in the future.
Melvyn
- Approximate cost of services:
- $730.00
- Company Response
Thank you so much Melvyn! We are so happy that Royce and the customer service team were able to take such great care and satisfy another Arrow customer. We look forward to seeing you again and thank you for your business. Jason M. - Sales Manager