Shoddy Workmanship By Apine Roofing
I hired Alpine Roofing in 2004. Just discovered mould in my roof (2017) by a home inspector. My insurance company sent inspectors/roofers to my house and discovered the vents were shingled over and not installed properly. Therefore air was not being properly vented for 12 years and the plywood is rotting beneath the 25 year old shingles. House insurance won't cover shoddy workmanship and Alpine was no help either. Very disappointed that a company with high ratings with the BBB and HomeStars did such a substandard job and did nothing to rectify the situation once aware of the situation. I am a terminally I'll cancer patient and haven't been able to live in my house for 2 months now because my house is making me sick. The least Alpine Roofing could have done was open up the vents to allow air to go through. Now I'm waiting for the weather to get better so I can get my roof redone properly. This time I will hire someone to inspect the roof when it's done because I learned you can't count on companies like Alpine to do the job properly.
- Approximate cost of services:
- $3,200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Alpine Roofing's warranty expires after 10 years after installation and during the last 13 years no problem was reported with this roof. Other roofers have been working on this roof after the original installation. As many other roofing companies, Alpine Roofing doesn't enter attics to do any work. Alpine Roofing cannot be responsible for jobs done by other companies.
Alpine Roofing sincerely apologizes for Maria's situation & hopes the best.