Someone at Alexanian was a little to quick on the trigger to process final payment using the credit card provided to leave a deposit! A little unprofessional. They should wait until the job is done AND THEN confirm the method of payment should the customer choose differently. Presumptuous. What happened to business etiquette? It caused a hiccup that cost me in the end. I hope this was an exception and not 'business as usual'.
On a positive note, this was the only company I setup a consultation with that bothered to show up (box stores..sheesh!) They were well prepared and very punctual! It takes a couple weeks for materials to arrive but they met my needs just in time. Installation took a whole day and they worked diligently. Yes, it was a little expensive for a small space but I got what I paid for and am pleased with the final product. Note** Laminate floor samples don't necessarily reflect the final look as they are approx 7"x 10" with no veining or detail at all. I didn't like the look of it at first but it grew on me.
- Approximate cost of services:
- $3,600.00