I met Jeff at the Fall Home Show in Toronto and he seemed nice and friendly. He also provided one of the most competitive quotes of all the people I talked to that day.
That is where the pros stop though. Since then, dealing with them has been a challenge. They originally told me that they could order the door while we choose our hardware. Then weeks later I am told that they can't order the door until I've chosen my hardware, which wasted a month. So I rushed to choose my hardware so that they could order my door. Then they mail me the wrong invoice (they sent me someone else's, which leads me to believe mine was sent to the other people, which isn't very professional).
Getting in touch with them is hit or miss. I also asked for a quote for additional hardware for my other doors, which they have yet to provide.
- Approximate cost of services:
- $1,500.00