Aire One Heating & Cooling Kw

Heating & Air Conditioning
Kitchener ON N2B 3C7
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
Aire One Heating & Cooling Kw
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Aire One Heating & Cooling Kw

Average customer rating:
9.6 10 (1267 reviews)

Sort by

sue from Cambridge
sue from Cambridge
1 review Cambridge, ON
10/10

furnace check

Great service, great job. They arrived in good time, worked efficiently, and we're very respectful of our house. They were done in a timely manor, so that my whole day wasn't tied up waiting.

Approximate cost of services:
$99.00
Was this review helpful?
Company Response

Thank you Sue for considering our service to be great.

Mike V from BRANT
Mike V from BRANT
1 review Paris, ON
10/10

Furnace/AC Service

Technician called ahead to tell me what time he was coming, he showed up at that time, he was very courteous, and explained everything fully. A great experience, I would recommend Aire One to others.

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thanks Mike for recommending our business to others. This is a word-of-mouth business and we very much appreciate your support

Audrey C. from Kitchener
Audrey C. from Kitchener
1 review Kitchener, ON
10/10

annual maintenance on a/c and furnace

Very bright and efficient young man came and serviced the furnace and air conditioning. He pointed out readings, tests, results and what that means, leaving results for my records. He recommended future service for our consideration. Thanks

Approximate cost of services:
$240.00
Was this review helpful?
Company Response

We are humbled by your wonderful remark "very bright and efficient". Thank you Audrey

Vali from Mountain View
Vali from Mountain View
1 review Guelph, ON
10/10

Heating

Our technician arrived early (thankful as we were cold!) and was extremely friendly and very detailed about our furnace issues and what we needed to do to correct. He ensured we knew all of the follow up steps he would do and the ETA on equipment we require. Tom was extremely professional. Thank you!

Approximate cost of services:
$116.00
Was this review helpful?
Gareth Rose from Kitchener
Gareth Rose from Kitchener
1 review Kitchener, ON
10/10

Annually Heating and Cooling

I scheduled my annually service for today and Tom the technician arrived and asked if I had anything that he could help with.Setting the humidity levels on the thermostat was one so he took the time to show me! Everything else was in good working order and he was very polite and helpful. 10 out of 10 for performance !

Approximate cost of services:
$198.00
Was this review helpful?
Company Response

The Carrier Infinity thermostat is a more complex controller that also changes the humidity levels in the house based on the outside conditions, thus creating a more comfortable home. Dear Rose, you probably have the best available furnace!

 Bill K. from Kitchener
Bill K. from Kitchener
1 review Kitchener, ON
10/10

Furnace and ac

We had the technician come today for the yearly inspection on the furnace and air conditioner. We have a maintenance agreement on a monthly installment plan which makes the cost easier to manage. The technician was very courteous and knowledgeable. Addressed all our concerns . Knew the product line and cost for humidifiers as we were considering having one installed. Informed us that the units were in good working order. Applied an annual inspection sheet to the furnace dated it and signed his signature to show when he did the inspection. Overall the service call went very well and we would recommend Aire One .

Approximate cost of services:
$198.00
Was this review helpful?
wendy from Kitchener
wendy from Kitchener
1 review Kitchener, ON
10/10

furnace repair

The service technician did not arrive on time however this appeared to be an issue with internal communication. When a call was made to determine where they were they responded within the hour. The furnace was fixed quickly and technician was extremely polite and professional.

Approximate cost of services:
$100.00
What could this company do to improve their services?
It was fine.
Any advice to offer fellow homeowners facing a similar project?
call Aire one.
Was this review helpful?
Company Response

Hello Wendy,
We are sorry about the miscommunication that led to us being late, but we are very pleased to hear we quickly fixed the furnace problem once we got there.

Paul Morin from Kitchener
Paul Morin from Kitchener
1 review Kitchener, ON
10/10

Furnace tune up (PAP)

The yearly furnace tune up was properly checked and completed by Jake. He was polite and answered every question I asked with proper detail. He completed the checkup in a short period of time but thoroughly checked everything

Approximate cost of services:
$240.00
Was this review helpful?
Company Response

Thank you Paul for finding time to publish your comment.

Wayne H  Kitchener
Wayne H Kitchener
1 review Kitchener, ON
10/10

Clean Furance & check a noise

The Technician arrived on time, removed his shoes and proceeded to furnace he isolated the problem quickly explained what it was and said he would order a new part. He then proceeded to clean the furnace he preformed this task better then I have ever seen anybody clean this furnace, he cleaned areas I have never seen anybody clean before.
I had some questions for him, he answered these questions in terms I could under stand not in some technical mumble jumble. After he was finished cleaning he check the furnace operation and said everything was working fine and would have the part that need to be replace ASAP and would schedule a time to replace it as soon as it came.. Kudos's to the Technician,he was polite, friendly ,knowledgeable , took time to answer my question . he is a stellar representative of your company.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

We proud to have under our employment technicians with both technical and soft skills described in your comment. Thank you Wayne

roy  p from Kitchener
roy p from Kitchener
1 review Kitchener, ON
10/10

tune up

Jake the technician did a good job on the furnace and air conditioner tune up. He explained what he did and said the furnace was working good, he was very polite. I recommend him to any one.

Approximate cost of services:
$18.02
Was this review helpful?
Company Response

Jake really appreciates and thanks you for the comments

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aire One Heating & Cooling Kw

Aire One was established in the late 1980's by a group of professionals with experience in the Heating & Cooling business and has since grown to become one of the leaders in the residential HVAC industry.

All our technicians (over 70 gas techs work for Aire One in the tri-city area) are gas authority certified and are qualified refrigeration techs. Due to exceptional quality and professional service, Aire One has been growing at an unprecedented rate.

Public Recognition:

Aire One has won several awards from recognized leaders of the industry for their achievements and exceptional loyal and dedicated customer service such as Lennox Customer Service Awards, York growth Awards and many more. We are a Carrier Factory Authorized Dealer.

Technical Team:

Experienced, Bonded, Factory trained and licensed technical specialists will install and service your equipment with an incomparable professionalism. Our 24-hour emergency service with electronically dispatched technicians are available to respond quickly to our customer’s needs.

CATEGORIES
Heating & Air Conditioning, Electricians, Duct Cleaning, and Plumbing
PRODUCTS
SERVICE & INSTALLATION of residential furnaces, air conditioners, HRV, whole house dehumidifiers, humidifiers, indoor air quality products, filters.
SERVICES
FIX, REPAIR AND INSTALL RESIDENTIAL FURNACES, AIR CONDITIONERS, HEAT PUMPS, HUMIDIFIERS, WATER HEATERS, WATER SOFTENERS, REVERSE OSMOSIS, PLUMBING SERVICES
BRANDS
CARRIER, PAYNE, AIREONE, MITSUBISHI, NAVIEN, LENNOX, TRANE, GOODMAN, AMANA, KEEPRITE, RHEEM, RUUD, APRILAIRE, iWAVE,
SPECIALITIES
heating, cooling service and installation. plumbing services and repairs
WEBSITE
https://aireonekw.ca
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
132
RETURN POLICY
100% Customer Satisfaction Guaranteed
PAYMENT METHOD
Cash, Cheque, MasterCard, Visa, AMEX, Snap! Financial, Authorized City of Kitchener dealer for 12 Months No Interest, No Payment (to Kitchener residen
LICENSES
G2, Oil Burners, 313D, TSSA Registered
MEMBERSHIPS
HRAI, TSSA, Kitchener Utilities Dealer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.