Aire One Heating & Cooling Kw

Heating & Air Conditioning
Kitchener ON N2B 3C7
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
Aire One Heating & Cooling Kw
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Aire One Heating & Cooling Kw

Average customer rating:
9.6 10 (1259 reviews)

Sort by

Private User
Private User
Private User reviews Kitchener, ON
10/10

Natural Gas Line Capping

I just had service to cap a couple of natural gas lines and have received furnace and AC services in the past. Prompt service and very reliable and knowledgeable techs. The pricing is very fair and I was given the price prior to the tech coming, which was great. Alaa was awesome and would be happy to have him again for future needs. Also, I love that they send text reminders when a tech is on the way, and they include the techs picture, so you are sure you know its the right person at the door, which is a nice touch (especially when living alone).

Approximate cost of services:
$300.00
Was this review helpful?
Private User
Private User
Private User reviews Cambridge, ON
1/10

Heat Pump - carrier 3 head mini-split

Had a Carrier Ductless 24,000 Btu seer heatpump installed - 900sq ft home. 2 x 9000 btu wall units installed downstairs. 1 x 12,000 btu unit installed in mainroom upstairs.
Downstairs is fine. Warm as per the temp on the hand sets.
Upstairs is always cold unless it is way above freezing out. Example. This morning it was 4c outside. Handset set for 20c and it was at 8am 17c in the room. I can turn up the handset to 24c but the temp after 4 hrs is only at 18c. This has been going on since the fall when i first started using in the heat mode. (It also didnt keep the room cool in the summer and humidity went to 86%).
I was also sold a $450.00 ecobee thermostat as i wanted to be able to control the system while i am away. I have had 3 service calls. 1st one said he didn't know anything about the ducted heatpumps - and after a short discussion outside with someone with the company, said he was leaving and would have some else come. No one followed up. 2nd guy came and tried to tell me that thermostats are not very accurate, and that no way the system can be controlled using the ecobee. Said he would followup on a wifi solution. Was called 3 days later from aireone and was told it would cost $500. But couldnt say how it worked. 3rd guy came in jan from aireone kw to alter flame on gas fire place super guy - did the work. - i asked him if he knew much about heat pumps - he fiddled around with handset. Also confirmed that not likely ecobee would not work with the system. Said he would consult with someone at office and have them call me. Its now march. No followup. No one actually has looked at the system. Its still cold upstairs in my house. I am a single female pensioner - who is spoken to like i cant tell its cold in here because the $450 thermostat might not be accurate - despite me showing him the 3 other thermostats i had bought to confirm the temp in here. Isnt there someone who owns this company - interested in ensuring that there is accountability for what they installed is actually working and if it isnt- fixes the problem??
Summary:
1. Upstairs heat pump is not maintaining temp on handset while downstairs heatpumps do. Obviously the outside heatpump is working - is the upstairs wall unit defective???
2. Why was sold a $450 thermostat that doesnt control the system. It only can tell me temperature presently in the room and the temperature outside.

I have had 3 separate service guys come out.

Approximate cost of services:
$13,000.00
Was this review helpful?
Ali & Mina in Mississauga
Ali & Mina in Mississauga
8 reviews Kitchener, ON
10/10

Ecobee Thermostat installation

I found Aire One Heating & Cooling Kw through Homestars / Google and by looking through their review. I contacted them to install a new thermostat in my condo, and I was impressed by their professionalism from the start.

They were extremely punctual, arriving right on time for the appointment. The installer, Manpreet, was friendly and approachable. He took the time to explain the installation process and answered all of our questions patiently.

I was thoroughly impressed by the quality of the installation work. Manpreet ensured that the thermostat was securely mounted and functioning correctly before he left. Throughout the process, Manpreet maintained excellent communication. He explained each step of the installation process clearly and provided helpful instructions on how to operate the thermostat. He was also responsive to my inquiries and addressed any concerns I had promptly.

The level of customer service provided was outstanding. Manpreet was not only professional but also friendly and courteous. He went above and beyond to ensure I was satisfied with the installation, even taking the time to clean up the work area afterward.

Overall, I couldn't be happier with my experience with Aire One. Manpreet's expertise and professionalism made the installation process smooth and hassle-free. I would highly recommend Aire One to anyone in need of thermostat installation services.

Approximate cost of services:
$150.00
Was this review helpful?
Private User
Private User
Private User reviews Cambridge, ON
10/10

Indtall

Steven and pat installed a tankless for me and its working fantastic good job thanks boys.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you for your feedback! We're thrilled to hear that Steven and Pat did a fantastic job installing your tankless water heater, and it's working so well. We're always here to assist you. Thank you for choosing Aire One Cambridge.

Private User
Private User
Private User reviews Kitchener, ON
10/10

Pot Light Installation

Ronnie & Gur did an excellent job with the light installation! They were very efficient and friendly, 10/10!

Approximate cost of services:
$1,400.00
Was this review helpful?
Company Response

Thank you for sharing your experience! We're glad to hear that you had a great experience with Ronnie and Gur while installing your light. We're always here when you need us. Thank you for choosing Aire One KW!

Private User
Private User
Private User reviews Cambridge, ON
10/10

Install

Pat and Steven installed our furnace. They are professional and easy to deal with. Thanks for the hard work.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you for sharing your experience! We're glad to hear that you had a great experience with Pat and Steven while installing your furnace. We're always here when you need us. Thank you for choosing Aire One KW!

Private User
Private User
Private User reviews Cambridge, ON
10/10

Furnace install

Steven and Pat did a furnace installation for me today. They were fast, efficient, and very friendly.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you for sharing your positive review with us! We're glad Steven and Pat installed your furnace fast, efficiently and friendly. We're always here when you need us. Thank you for choosing Aire One KW!

Private User
Private User
Private User reviews Kitchener, ON
10/10

Water heater install

Pat and Steven installed a tankless water heater for us and did a phenomenal job. Very clean and tidy work. Would definitely recommend them to anyone. Thanks guys!

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you for sharing your positive review with us! We're glad Steven and Pat installed your tankless water heater efficiently and cleanly. We appreciate your recommendation! We're always here when you need us. Thank you for choosing Aire One KW!

Private User
Private User
Private User reviews Kitchener, ON
10/10

heat pump

Steven and pat were fast and efficient. they installed my heat pump system the same day I called saving the day!

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Thank you for your positive feedback! We're glad to hear that you had a great experience with Steven and Pat while installing your heat pump. We're here for you anytime you need us! Thank you for choosing Aire One Cambridge!

Private User
Private User
Private User reviews Cambridge, ON
10/10

Heat pump

Pat and steven were fast and efficient in installing my heat pump unit. Would recommend

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you for your positive feedback! We're glad to hear that you had a great experience while installing your heat pump. Thank you for your recommendation. Thank you for choosing Aire One Cambridge!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aire One Heating & Cooling Kw

Aire One was established in the late 1980's by a group of professionals with experience in the Heating & Cooling business and has since grown to become one of the leaders in the residential HVAC industry.

All our technicians (over 70 gas techs work for Aire One in the tri-city area) are gas authority certified and are qualified refrigeration techs. Due to exceptional quality and professional service, Aire One has been growing at an unprecedented rate.

Public Recognition:

Aire One has won several awards from recognized leaders of the industry for their achievements and exceptional loyal and dedicated customer service such as Lennox Customer Service Awards, York growth Awards and many more. We are a Carrier Factory Authorized Dealer.

Technical Team:

Experienced, Bonded, Factory trained and licensed technical specialists will install and service your equipment with an incomparable professionalism. Our 24-hour emergency service with electronically dispatched technicians are available to respond quickly to our customer’s needs.

CATEGORIES
Heating & Air Conditioning, Electricians, Duct Cleaning, and Plumbing
PRODUCTS
SERVICE & INSTALLATION of residential furnaces, air conditioners, HRV, whole house dehumidifiers, humidifiers, indoor air quality products, filters.
SERVICES
FIX, REPAIR AND INSTALL RESIDENTIAL FURNACES, AIR CONDITIONERS, HEAT PUMPS, HUMIDIFIERS, WATER HEATERS, WATER SOFTENERS, REVERSE OSMOSIS, PLUMBING SERVICES
BRANDS
CARRIER, PAYNE, AIREONE, MITSUBISHI, NAVIEN, LENNOX, TRANE, GOODMAN, AMANA, KEEPRITE, RHEEM, RUUD, APRILAIRE, iWAVE,
SPECIALITIES
heating, cooling service and installation. plumbing services and repairs
WEBSITE
https://aireonekw.ca
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
132
RETURN POLICY
100% Customer Satisfaction Guaranteed
PAYMENT METHOD
Cash, Cheque, MasterCard, Visa, AMEX, Snap! Financial, Authorized City of Kitchener dealer for 12 Months No Interest, No Payment (to Kitchener residen
LICENSES
G2, Oil Burners, 313D, TSSA Registered
MEMBERSHIPS
HRAI, TSSA, Kitchener Utilities Dealer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.