Our air conditioning system failed during the hottest week of the summer. Air Treatment was extremely responsive and endeavoured to fix the existing system prior to suggesting we purchase a new unit. When it became evident that the system was beyond repair (after a couple of weeks), we received prompt and courteous service from a seasoned sales professional who recommended the right unit for our needs (not the most expensive one) which we really appreciated. The technicians who installed the new system worked in the rain to ensure we were up and running, so that the house would be cool by night time. Air treatment also refunded the earlier service call fee for our old system. In summary, we had an excellent customer experience with Air Treatment from start to finish. We highly recommend this company, as it operates with integrity and aims to please.
- Company Response
Thank you for your loyalty! We appreciate such a warm felt review and look forward to future business with you