Thanks for your response. I must correct you however that there is ABSOLUTELY NO misunderstanding here. The recommendation we received from another company was for a CHIMNEY liner, not a water heater liner, following a second inspection of our CHIMNEY, into which our water heater exhausts. In fact, the second inspection showed that our chimney already has a liner, does not need a new one, and is functioning completely according to safety standards. It needs zero service. However, your inspection said it did not have a liner and needed $4500 in repairs. How you feel that is not a scam I'm not sure. I completely understand your frustration in receiving a poor review but I'm afraid this site is for customers who have been treated poorly to share those experiences. I appreciate your offer of a free visit but I think at this point we're more interested in dealing with another company when the time comes for our chimney to actually need work.
- Approximate cost of services:
- $4,500.00