I had some difficulty in getting the initial appointment arranged. I was at the point of thinking I had been forgotten and would have contracted another company, but contact was finally made. This could have been a function of the holiday season, but I would have expected better information about when the job was to be done.
I would have also liked to know more precisely when the crew was going to arrive on site as I have children in the house and I got a panicked phone call when they arrived first thing in the morning and were climbing on the roof. Again, notice would have been appreciated.
That being said, the jobe was done well and some extra services provided that should help the gutter function in the future. The job done by the company was great, the contact standards just need some changes.
- Approximate cost of services:
- $260.00
- Company Response
The holiday season was very busy for us and it is sometimes difficult to alert our clients with a job start date, however, we do try very hard to call every customer prior to doing work on their homes. Our work crews typically knock on the door as well before starting any work. We thank you for your comments Jim!