the company came cleaned the windows did an excellent job cleaned up afterwards however there prices to do the job was the highest on the street i also didnt notice anything better for the high price
- Company Response
Discussed pricing issue with homeowner who claims others will do the same quality work for 1/2 the price. I explained how very, very few window cleaning companies are WSIB compliant and have liability insurance, which dramatically increases the price for services rendered considering a portion goes to cover those costs of doing business. I explained the importance of only working with companies that protect the homeowner, however, a copy of the emailed response to us was, "I really don't care about policy I just care what I have to pay and you are too expensive for me".
It is unfortunate that a rating is being based on price. We KNOW our work is top notch and we've built our client list of thousands over the past 30 years due to the quality of work. Unfortunately, there are times that operating legally and according to Provincial laws is a detriment due to being forced to charge more. While most people prefer to work with ethical companies, a few feel price supercedes the law and owners have the freedom to choose.
We hope this owner finds what he is looking for.