This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
Hi Nikki, I am sorry you've had a bad experience, that is certainly not what we want for our customers. We did make every effort to respond promptly to each of your phone calls. Water leakage is a rare situation and is sometimes problematic to diagnose. We are happy that we were able to rectify this problem for you, but we are very sorry that you felt that we were not able to meet your expectations. Hope we will have the opportunity to work with you again in the future.
Hi Rocky, We're sorry to hear about the delays and issues you experienced. In this time period we were experiencing a larger then expected demand and I know our sales manager was in contact with your regarding your hardware. Hopefully you feel as though everything was resolved to your satisfaction.
This entry did not meet HomeStars review criteria.
Hi,
That is fabulous news to hear! Thank you so much for letting us know the end results!! We also feel as though our installation teams are exceptionally polite and well mannered, and it means a lot to hear that your mother felt so too! Make sure to let anyone you do recommend know to mention your mothers name when they call us!! Thank you again!!
This entry did not meet HomeStars review criteria.
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Hi Allen,
Thank you so much for this feedback on our products as well as the installer Eugene! We will be sure to pass along the information and thank you for choosing Brock!! Looking forward to working with you again!
Windows and Doors
Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home’s heating and cooling efficiency.
Sales and Installation of Windows, Entrance Doors, Patio Doors & Hardware. Our Manufacturer, North Star Vinyl Windows, carries 100% Canadian Windows and Doors.