Brock Doors & Windows Ltd.

Mark, my installer, and his assistant were very professional. They worked really hard and I actually wish I had spoken with them first before finalizing the project.

My kitchen window is a triple pane, single hung window that I have difficulty opening because of its weight and being so far away from it, due to the counter top. I didn't know I should take that into consider and the sales person (Steve) didn't make any suggestions, or make me aware of the difficulty I would face, either. Mark realized it upon installation, which is too late. It would of been nice to know beforehand so that I could have chosen another type of window. I would expect the sales person to recognize that challenge and make suggestions appropriately.

Mark and his assistant double checked their work. If I was unhappy with anything they fixed it. They made sure I was ok with everything before they left. They were very funny and pleasant. It was nice hanging out with them for the day.

We're fully satisfied with this major window & frame replacement job. It involved a complete replacement of everything down to the bare bricks, installing and sealing 3-part triple-glazed windows and finishing properly and professionally, and cleaning up at the end. Excellent job by Stefan and his assistants.

2nd time user of this team. Very happy with initial installation and performance of the triple glazed NorthStar windows and sliding doors we knew we just had to contact Brock Windows and Doors again. A quick response from our sales rep Steve who did our original quote on windows and doors and ensured we got the same trim colour and matched up the windows for the new job. Project coordinator was Angelyka and our installer was Ziggy. Came right on time - quick, efficient, and tidy. Couldn't be happier.

Professional services accurate quote. Job done on time and right the first time The installers were very professional, knowledgeable and courteous. I will be more then glad to use the company again and recommend them to a friend.

I had to redo all the windows in my house over the last 4 years, about 30k worth. Its a difficult job, with very high and large windows, original trim that had to be retained, hard to access, high-end house etc.

My sales Rep was Michael, and installer was Mark.

Both Mike and Mark were terrific - hence the reason i've kept on reusing them the past 4 years. The pricing has been reasonable, and the one time I had to use a repair (due to defect of manufacture) Brock was easy and quick to deal with.

Could not be happier with the service and installation. Michael was able to answer all our questions about the windows and made it very easy to choose Brock. Sokol and his crew were very careful to make sure the work site was clean and did a greta job at seamlessly installing the replacement windows. Highest recommendation.

We used Brock about 7 years ago to replace all the front windows in my house and was impressed with their service, pricing and installation. In March 2016 we decided to replace all the other windows (10) including some large picture windows and called Brock and a few others. Brock was the most responsive in setting up an appointment and getting me a quote. I did get a second quote, and was sitting on the fence. I wanted to choose Brock as I felt they knew what they were doing and would do it well. Then I got a follow-up call from Brock offering a 10% discount which sealed the deal. There were follow-ups with the installer on dimensions and an installation date set and within a few weeks we had perfectly fitting, custom manufactured windows made and professionally (and cleanly) installed in two days. Thanks to Walter on the sales/service and Stefan on installation. You won't be disappointed!

This is the third time we have had Brock Windows replace windows for us. The new windows look great. They really know which windows to recommend. Mike, the salesman recommended a kitchen window that rolls out from the bottom, it looks great and we understand why he recommended it open from the bottom. The installers cleaned up everything afterwards. Great job again!

My sales rep was Brian, my installer was Kris, and my project coordinator was Bride.

I got 4 quotes for the windows and doors project we had (whole house), and it was amazing how Brock was able to meet our needs and requests. We were actually able to keep the same blinds that we had prior to changing windows. Overall they did a great job! I was most satisfied when we noticed an immediate change in the sound. Also, we even noticed the temperature change. Although the winter wasn't that cold, these windows were able to keep the cold air out. We also like the look of the windows, so pretty much everything overall was excellent. I would like to recognize both Brian (sales and point person) and the installer, Kris. They both knew their work very well and answered to concerns and questions we had. We had done a couple of different projects in 2015 and Brock was by far the best to deal with excellent product and pricing were well in line with the value received. Easy to recommend Brock Windows to our friends. Received many comments on our front door.