It was the long weekend with a major storm and in the night I heard a thunderous bang thinking that a tree must have come down. But my power was still on and when I looked outside, I couldn't see any damage. The next day, a neighbour in the back had a crew cleaning up a tree that had fallen (I found out later that the hydro line to their home was also damaged). It wasn't until a few days later while cleaning the deck that I looked up to see my hydro mast was broken and leaning at an angle. I was genuinely scared and immediately called Enersource (hydro provider). I found out that the mast was my responsibility and I would have to find an electrician to repair it.
Trying to find an electrician on short notice that can do this work is difficult especially if you're like me and have issues trusting people. I called 6 companies and none were available. The 7th was Solutions and used their emergency line and spoke with Tony. I was able to send photos and got an estimate. The next day, Dave and Carmen arrived first thing in the morning. Enersource was contacted to disconnect the service line.
The work was challenging because Dave had to remove deck boards to change the pipe that feeds the electrical panel in the basement. I was really concerned about damage to our deck but Dave did a fantastic job. He explained everything (a couple times because I'm a bit slow when it comes to this stuff) and in the end had the site all cleaned up. It took most of the day to have all the work done, and Enersource was back to reconnect the power. They commented on the great work done with the new meter and how neat all the wiring was.
The biggest thing I have to note here is 'peace of mind'. When it comes to electrical, there is a level of danger that's always present and when you have professionals getting the work done the right way the first time, I feel safe and comfortable.
- Approximate cost of services:
- $2,209.00