We had a great experience with this builder. He worked with us, we worked out any problems or concerns and we were very happy with the results. One thing I really was happy with was he would call me back within 30 min of me calling him with a question. Ive heard horror stories of builders taking off with the customers money, never returning calls, or adding costs that werent agreed on. Because Ive lived in the area for almost 40 years Ive heard of this builder and his reputation and felt we could trust him. We weren't disappointed.