Being a busy family who have endured many renovations, we had three criteria when hiring our next contractor - Dependable, excellent craftsmanship and a strong communicator. Rui and his crew delivered on all three areas.
The project was completed on time and budget. The team showed up whenever they said they would and the team always arrived ready to put in a full days work. There were no unexpected costs on completion. Rui and his crew were very personable, respected our home and kept the work-space tidy.
The attention to detail and craftsmanship met our high expectations. Adding to this, Rui was always accommodating when we suggested changes at any point in the project making it is obvious that pleasing the client is a priority.
Rui's strong communication skills were what really made this project painless. We were kept up-to-date on the project status at all times and next steps were clearly communicated on a daily basis. Most importantly, when we were told trades were coming to perform a task, they always arrived on-time and ready to work.
There were no surprises in this project other than the pleasant surprise that it was completed on-time and beyond our satisfaction.