It was Halloween and I was getting my daughter in costume for school and finishing up on making her party treats when I heard water flowing from somewhere. I looked down the stairs into the basement and saw a puddle of water. I went down and found the water heater to be leaking and had no clue how to turn it off. I grabbed the phone book and called Capps. I told them what was happening and asked if they could explain to me how to turn it off and stop the water from flowing out and they were great at giving directions. They were able to get to the house within the hour and had all the work done in a total of 2 hours. They explained our choices of new water heaters and once installed showed us how to work things if ever necessary. We were able to enjoy Halloween with our daughter!
- Approximate cost of services:
- $872.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?