Cozy World replaced my broken furnace but the new furnace wasn't heating my home as fast as expected. Boris courteously explained how 2-stage furnaces work and sent Ramin to check my furnace settings.
Ramin went above and beyond - arrived on time, ensured the correct furnace settings, and answered all my questions. Shortly before his visit, my Ecobee thermostat became defective when the Ecobee Support asked me to check the wires at the back of the thermostat to see why my home wasn't heating up quickly.
Ramin took extra time to install a basic Honeywell thermostat for the interim until I could get a replacement smart thermostat from Ecobee. I appreciated his kind help.
I recommend this company.
- Company Response
Thank you very much for your review.