We need to replace our 27 year old furnace, I called a few places including Cozy World. Nobody could touch Cozy World's prices by far. Robert was genuinely concerned on figuring out the best solution for my needs and didn't try to sell me on upgrades that I didn't need. The installation required new PVC venting to be put in and they included this in the installation! The new furnace is working so good, our airflow is boosted so the A/C runs even better too! My family and I are all set for winter, such a happy customer.