We did all the the research and had conversations with the usual brands before deciding on purchasing our new TS8.25 from Master Spas of Toronto.
The whole experience has been excellent.
The pre- and post- sales support from Alfred and the team is top notch. Very responsive to questions and transparent in managing our expectations when the delivery was delayed (due to increased demand due to COVID and the global materials shortages).
The quality of the product is fantastic - super powerful jets with lots of customization options to "dial in" the right amount of pressure. By far the two Master Blasters jets and the Neck and Shoulder Seat jets have been the show stoppers. The whole family have been daily users since delivery.
On delivery day, the moving team was incredibly efficient and skilled at navigating our just-wide enough walkway to place the hot tub in its final position. We look forward to many years enjoying this hot tub!