Master Spas of Toronto

Formerly Premium Wholesale Home and Leisure Mississauga
Swimming Pools, Spas & Hot Tubs
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95%

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Reviews by rating (past 12 months)

Reviews for Master Spas of Toronto

Average customer rating:
9.7 10 (19 reviews)

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alayden
alayden
1 review Brampton, ON
8/10

Hot tub repair

temperature control button to reduce temperature was not functioning. Had to change out the entire module controller.

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G. R.
G. R.
2 reviews Halton Hills, ON
10/10

Hot tub purchase and install

Alfred was awesome start to finish, the whole process was easy and I will definitely recommend to friends. Griffin came out after purchase to install cover lifter and was extremely knowledgeable and helpful about chemical questions . Overall was a great experience with Master Spas of Toronto.

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Montana
Montana
2 reviews Mississauga, ON
10/10

Hot tub

I am extremely pleased and would recommend this to anyone. The customer service and maintenance is amazing. Alfred is always ready to assist and provide advice. Best decision I ever made.

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Company Response

Thanks so much! We appreciate the words of confidence, and glad you are enjoying our services!

janem
janem
1 review Toronto, ON
10/10

Twilight series hot tub service

Always a pleasure to deal with! I have owned my tub since 2010 and have been extremely satisfied with the product and service.

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Company Response

Thanks so much for the kind words!

SPK
SPK
1 review Toronto, ON
9/10

Hot tub

I dealt with Alfred and he was straightforward and honest and I didn’t feel like I was talking with an used car salesman like with some other hot tub companies. He listened to what I wanted and showed me the best tub for my needs without trying to up sell me all the bells and whistles I didn’t need. As well, he was always available to help with any questions I had after the sale. I would definitely recommend Master Spas to anyone looking for a hot tub.

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Company Response

Thank you for the kind words and appreciate your business!

BVG
BVG
1 review Toronto, ON
10/10

Hot tub sales and service

Griffin and Alfred have been great to work with! Our family began the process of investing in a home spa/Hot tub about a year ago and from our first interaction with Master Spa the boys went out of their way to educate us and find a product that fit both our needs and our budget. Since then they've stayed active and involved making sure we have the products we need and the service when it's required. I would absolutely recommend to anyone looking for a hot tub to strongly consider Master Spa - you won't regret it!!!

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Company Response

Thank you so much for the kind words! We appreciate it and are glad to hear you are enjoying our services and the products!

t.morin
t.morin
1 review Brampton, ON
9/10

Hot tub startup

Resolved startup issues. Constant communication and sincere effort to ensure everything was being done. very easy to talk every member of the team. Offered advice to educate on requirements of regular maintenance. Went above and beyond to help reposition and recommend cover lifter better suited to the installation. Offered follow up assistance as well due to delays. Can't be more grateful for this team !

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Company Response

Thank you so much! We look forward to serving you in the future as well!

SARM
SARM
1 review Whitchurch Stouffville, ON
10/10

Hot tub

Alfred tu is always always always responsive, patient, knowledgeable, friendly and professional. He makes a customer feel like they are important to him.

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Company Response

Thanks for the kind words! We always strive to offer the best!

laragalla in Mississauga
laragalla in Mississauga
1 review Mississauga, ON
10/10

Purchase of a hot tub, Customer service and supplies

We were interested in buying a hot tub and felt so lucky that we met Griffin. He was so informative and customer service orientated, he answered all our questions and more. There was no pressure put on us and he devoted his time to our sale. We are very happy with our purchase and the continued customer service by Griffin and Alfred. They know hot tubs, chemicals and any additional supplies you may require.

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Company Response

Hi Lara, we are happy you had a great experience. We pride ourselves in being the experts and making things happen. Thank you for the kind words!

Mark F.
Mark F.
2 reviews Toronto, ON
10/10

Master Twilight TS spa

We bought a Master Twilight spa a couple months ago and couldn't be happier. Alfred and Griffin were excellent to deal with, and after some initial miscommunication about the tub we ordered they really stepped up and made things right. They went above and beyond. That's the kind of integrity I will go out of my way to pay back with good reviews and referrals.

The spa itself is wonderful. I did a lot of research, and am very happy with our choice. The Twilight series tub is a serious therapy spa. Lots of big jets, with big motors and pumps, and the best filtration system and insulation possible. There are lots of shady hot tub manufacturers and dealers out there, so make sure you do some research. Master and Marquis were at the top of my list, but a better negotiated price on (arguably) the better spa made it a no brainer. Thanks guys!

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Company Response

Thanks Mark, we appreciate the kind words! We do strive to make the customer experience the best one possible!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Master Spas of Toronto

At Premium Wholesale Home & Leisure we have helped thousands of families escape their hectic lives. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. We choose to offer our customers an unparalleled selection and value from a host of top brands which can be readily seen by visiting any of our Ontario warehouse showroom locations in Kitchener, Waterloo, Mississauga, Toronto or Barrie. With over 35 different spa models on display you will never have to buy from a picture. Buying wholesale direct gives our customers the best value and you can always rest assured that your purchase will be backed by the expertise and support of our service staff.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
All weather pools ** Spas & hot tubs ** Gazebos ** Barbeques ** Outdoor furniture ** Pool tables ** Furniture & mattresses
BRANDS
Top hot tub and swim spa brands include award winning Master Spas, Twilight Series Spas and H2X Swim Spas. We also carry premium products from Claymore Billiards, Beringer Billiards, Ashley Furniture, Legacy Furniture and Napoleon Grills.
WEBSITE
http://www.mississaugahottubsandspas.ca/
PAYMENT METHOD
Payment methods that we can accept include personal cheque, MasterCard, Visa, and cash
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.