I have had a few instances over the years where my furnace will stop working on Christmas Eve or Christmas day. In an attempt to be proactive, I asked a technician from Novel Care come service my furnace at the beginning of November. The technician was friendly, and communicated with me about what he was doing while he was there, and things I needed to follow up on for my furnace to be operating to the best of its ability.
A few months go by and my furnace stops working. Not on Christmas, thankfully, but in the middle of one of Toronto’s cold snaps. I contacted NovelCare and Joe came over immediately to take a look at it. He diagnosed the problem almost instantly, fixed it and waited around to ensure that everything was working properly. In that time while we waited, he went over how often I should change my filter, and even sent me a google calendar reminder!
The level of service was greatly appreciated, and as anyone who lives in this climate knows, it is critical a furnace gets fixed quickly to protect the house and everyone in it. I suggest using Novel Care for any of your house-heating needs.
- Approximate cost of services:
- $250.00