Our main goals in upgrading the 10 Windows and Patio Door in our house, were to save energy, improve our lifestyle, and increase the value of our home. When we decided that we'd need new Windows we determined that our process for buying them would be to get three quotes and evaluate each on merit. Price was a factor - but not the only factor - we did not want to be unhappy with our choice in a few years either.
We also did a lot of online research - meaning reviewing both Homestars and Google Reviews - but also we reviewed DIY websites to try and determine what goes into a quality window and what are the features we should be looking for. After getting the three quotes, and participating in the three presentations, we both felt that Magic Windows Innovations (yes - you need to search with the added word, "innovations" in Homestars to find it!) was the right choice for us - not too expensive (we had quotes that were 50% higher!) but with quality that will last.
Once our decision was made, we got in touch with Michele who was very helpful in providing advice and support both before making our decision and all the way through the process of getting the Windows installed. Michele had set our expectations during the original presentation, it would be around 4-6 weeks before the Windows were manufactured and ready to be installed. It was 4 weeks.
The two installers were very nice people and kept things very clean over the two days they were on site. They also went over the installation and use of the windows once the installation was complete. I am also impressed that Michele is coming over for a follow-up appointment to ensure that we are happy with our new Windows.
Now to the Windows themselves - One thing we noticed immediately, was how much quieter it is inside the house when the Windows are closed - we live near a main thoroughfare where trucks and loud cars often "used to" disturb our peace and quiet. It is now mostly silent - great for my work from home days too!
The wood framing around the Windows is so nice, we are still trying to decide whether or not to put our Sheers back up and cover them up! My daughter said the room looks new! The hideaway screens take a little getting used to - but once you do - it is great not to have screens there at this time of year (Autumn/Winter) - with the quality of the Window glass itself and the fact that there's no screen to blur the view, it's kind of like having a "High Definition" view outside in comparison to our old Windows. We're also happy not to have big wide vinyl frames in the middle of our Windows - the stainless steel inside the vinyl makes the Window strong enough to allow smaller width vinyl surrounding each Window.
The sliding door is nice as well with no screen in front and the lock allowing the door to be a crack open but still locked will serve a good purpose in the Spring and Summer .
Overall, our experience was - in a word - "seamless". We're very happy with our Windows so far. Nice work Magic Windows Innovations.