Nate suggests the appropriate product for the home; no up-selling. An email is sent advising of the upcoming arrival and providing background on the staff. The installers arrive on time and work efficiently, leaving a clean work area at the end of each day. At the end, the installed product looks good. The staff relate well to the customer and respond to any questions. To date we have been happy with the A/C. We trust this company and are very comfortable in knowing that they have our backs.
- Company Response
Hello! It was a pleasure to work in your home & we could not have been more pleased with the outcome of this job! And to know that you are happy with it is exactly what we aim for! When we are in your home - we try to treat it as if it were our own. We want to ensure the job is completed perfectly & that we leave our work space in better shape than we found it. Nate & his crew want to take the time (before, during & after) to ensure that you know what to expect throughout the entire process - and then be able to confidently operate it so that it works for you - through all the seasons! Thank you for trusting us with your installation! Enjoy your new ACs! Lori