Waterworks Plumbing & Drains

I just moved into a new condo and the bathroom tap fell right off during my first shower! I tried to replace it myself but couldn't stop the leaking. I called Waterworks after making a few calls. One place was unavailable and the other did not do condos. I was surprised by how responsive Michael and Natasha were. They were easy to reach, returned my calls promptly and kept me updated with their location throughout the day until Michael arrived. They were very upfront about their pricing and informed me of their service call fee of $39 right away. Michael was friendly and knowledgeable. He answered all my questions without making me feel stupid he did an inspection of my new place, giving me tips about what to keep an eye on. I was very satisfied and paid $60 to join their protection plan (mainly for discounts on their services). I wish that all service people were as communicative and friendly as they were.