LawnSavers Plant Health Care Inc

Lawn Maintenance
Vaughan ON L4K 4K5
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Private User
Private User
Private User reviews Pickering, ON
0/10

Lawn Care - Aeration

The office personnel and the technicians just don't seem to talk to one another. The overall communication is just abysmal! Informed them not to do any aeration on my lawn since I did not know the placement of my Sprinkler system heads and pipes in my Lawn. They indicated that they would do a Gypsum application instead of the aeration. I came home only to find that they had performed the aeration, even though I had asked the office to inform the technician to complete only the Gypsum application. Not sure if my sprinkler system is damaged as they had already been winterized by that point. Will find out next Spring.

The Operations Manager also indicated that he would ask his technician to take some pictures of the problem areas of the lawn and he would then call me with remedial recommendations. This was early summer. To this day I'm still waiting for the promised phone call.

Approximate cost of services:
$350.00
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Company Response

I'm sorry you had a less than positive experience with us. Professionally installed sprinkler systems would normally not be affected by aeration services. We do offer an alternative as you mentioned and i sincerely apologize for our tech missing that special request. Please let us know if there is a puncture from our aerator and we will personally come out to repair it for you. And please email us at greatservice@lawnsavers.com so I can record this concern on your specific account (as this review is anonymous). I will also be able to look up the pictures and recommendations that would be on your account. Thank you