Great Northern Insulation

Had our basement crawl space insulated with fiberglass and thought we had a good experience (job took half the time they had estimated) until weeks later when my father (a foreman for a large contracting company for the past 20 years) showed up and took a look and said it was the "worst insulation job he's ever seen!" They simply put the insulation up without finishing the job with a vapour barrier (there is no tuck tape or other barrier around the top or bottom of the insulation) - essentially they just put a mold-making blanket in our basement he said. The receipt we later received claims there is a vapour barrier. I suppose only doing half the job explains why it took half the estimated time. I've called 3 times over the past 4 days and left messages but have yet to hear back from the company. I suppose my dad will end up finishing their shoddy job. Disgraceful!